Canvas Lite for Homeowners User Reviews

Name: Canvas Lite for Homeowners
Rating: 3.18325 (191 reviews)

Canvas Lite for Homeowners

Occipital, Inc.

🔧 Utilities

📷 Photo & Video

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Phenomenal app! Time saving! money saving! totally helpful

I use this app as an interior designer with homeowners who need to send me measurements of their space before I design them. I get wonderful support from the staff at campus. They always answer my emails personally, and fairly quickly. The only reason there are negative reviews is probably because the user didn’t know how to scan properly or use the app. Don’t let those reviews discourage you. I’ve used it over and over and it’s crazy good! I take these three dimensional drawings and import them into SketchUp and do 3-D renderings of their spaces. The saves me a ton of time and practically like I have another employee.

christensen design studio

3 years ago

Response from developer

Thanks for your review! We're glad Canvas is part of your interior design workflow!

Its not good quality

Its curvey and unacceptable

varhickrnshtock

4 years ago

Absolutely worthless on iPhone 12 Pro Max

Never could get the app to scan. First, at least in this model iPhone, it forces you into rotating your phone into landscape orientation when you try to do a scan which greatly reduces its angle of view (the tutorial and media all show holding the phone in portrait, i.e normal, orientation). Second, I tried large/med/small rooms with excellent lighting. Both empty and full of furniture. At no point did the app get past the spinning dots around the “hold still” initialization portion of the 360 scan module. For S&Gs, I even mounted my phone to a tripod..can’t get more still than that! No dice. I find it asinine that they didn’t properly QC this app for one of the most popular (read: prolific) iPhone models out there.

Viper83181

5 years ago

Response from developer

We'd love to troubleshoot your issues, as there are several things that we haven't heard before - such as forcing you to scan in landscape orientation or the app crashing during the 360 scan initialization phase. Please reach out to us at support@canvas.io and reference this review, along with the iOS version you're on, so that we can troubleshoot this for you. We certainly want to address this and understand what's happening. Additionally, since you're on a LiDAR-enabled iPhone, we encourage you to download the version of our app which is designed for home improvement professionals: Canvas: LiDAR 3D Measurements.

Great resource

As a design professional, it helps to have a process that enables us to capture a space quickly to study design solutions. The turnaround time is fantastic.

ddbTam

5 years ago

Where was this app before??

This app is a game changer. I’m in the middle of a garage remodel and it’s been a huge pain trying to get everything just right. I’m trying to show my contractor what I have in mind, and this app made it super simple to do that. Definitely using this when it’s time to remodel other parts of the house!

jeddings

5 years ago

Scam

Paid 3 bucks just for my room scan just to view the file, I just wanted to save the “free” scan as an obj.

Ninja Slayer XD

5 years ago

Lidar scans still have a ways to go

I scanned my living room. It looked ok. I did the more detailed walkthrough scan of the combined living room and dining room. I probably spent a half hour scanning the space, then another 15-20 minutes waiting for it to upload and process. It was worse than the first. It was downright horrible. The images for ceiling were splattered across the wall. The images for wall were spread across the floor. It was all mixed up. I think it wasn’t user error, I watched the tutorial…

Nathan Pierce @MicroBrewr

5 years ago

Response from developer

We're sorry to hear you were unhappy with the results of your scan. While Canvas scans aren't intended to be virtual tour quality, it sounds like something went wrong with your scan. In general, scanning a single room (even a combined living room/dining room) shouldn't take more than about 3 minutes. Repeatedly scanning the same area can cause some of the issues you mentioned in your review. We'd love to talk to figure out what may have happened. Our Customer Success team will be reaching out shortly to troubleshoot your scan. Hopefully you'll update your review once you've connected with them.

Scans are now “jumbled” in iOS 15 and iPhone 13 Pro

I had an iPhone XS Max (No LiDAR sensor) and I was able to scan an entire room with great result.

I got an iPhone 13 Pro that HAVE LiDAR sensor and when I do a scan, the picture came out jumbled. I tried this with different rooms and different scans and same result.

So looks like the app is not updated to either work with iOS 15 OR iPhone 13 Pro LiDAR sensor.

Otherwise, how can a 3 years old iPhone with no LiDAR sensor works but not a brand new iPhone 13 Pro WITH LiDAR sensor?

lanwarrior

5 years ago

Would be better if you could DL the wireframe.

Generally a good scanning experience compared to competitors.

Find it very frustrating that it shows me a CAD view but will not let me download it.

kalmpact

5 years ago

AMAZING!

This works great! Their customer service is top notch! Highly recommended.

mudDawg303

5 years ago

Why it they discontinued the iPhone 7?

I got this app a while ago I wanted to use it again but when I opened it it needs an iPhone 8 or above why did they drop support for the iPhone 7. The iPhone 8 is basically the same thing as the iPhone 7.

coda CM

5 years ago

Impressive!

Wow! I had a difficult room with many angles to design for a remodel and Canvas came through. While their turn around time was about 5 days for Chief Architect in the past, it now was 48 hours and that was over the weekend!! And, quick response to questions. Love this app.

L.Interiors

5 years ago

Response from developer

Thanks for your review. We're thrilled to have you as a customer!

Lack of Support

Looks very good and pleased with an initial scan. However, the app now appears to be stuck in a loop trying to "upload" the scan despite our having already been uploaded and converted with the proprietary system. Trying to now do a CAD export but can't because of the hang up. There is no means within the app that I can find to get help with this, which is frustrating. I also had issues with the initial account setup. Seems like the tech is pretty good, but there is a distinct lack of support from the dev.

glennsim

5 years ago

Response from developer

Thank you for taking the time to review our app. We're sorry to hear you're having issues - please email our Customer Success team at support@canvas.io and we'll get everything sorted out. We're also working on making support more accessible in app, which you'll see in an update soon!

iphone Model

You really need to update this app. why is it only for Iphone 8 and newer.....

BennyWasMystery999

5 years ago

Scans great but huge charge >$20 to save to a usable cad drawing

Kinda neat example of the LiDAR hardware, but it’s aimed at lazy professionals who don’t want to take the time to draw their inherited projects out.

It cost a min of $20, per room, to export a usable cad file. Scan is free, but file is not - very Gillette razor approach to their business model lol.

So it’s great tech wise but falls on its face audience wise. Very niche and more tease then anything.

No way that I can see to edit scan to add parts of room you missed (didn’t distinguish white walls from corners).

Very much a toy app at this point.

jo jo devil

5 years ago

Game Changer

I am loving this app. I just did a challenging whole house layout with it and you guys nailed it. I use it to put my drawings into a CAD program(SketchUp Pro) and it works like a dream. Does it way cheaper(and better) than if I measured and drew it myself.

greta415

5 years ago

Response from developer

Thank you for taking the time to review Canvas! We're glad you're happy with it and our Scan To CAD service!

Privacy nightmare

By using this app you are allowing the the company that owns this app the intellectual property rights to anything you upload. They are allowed to distribute or sell the content you upload without your consent.

YeeOleSlappy

5 years ago

Game Changer!!

This app makes scanning spaces so easy.
The additional features like taking measurements and adding notes are great!

GammaPad

5 years ago

Me with and iPhone 7+

Me see ad on Instagram

“Wow this looks cool let me go check it out”

*Downloaded*
*Open app*

App:“Sorry for the inconvenience”

I don't remember eggzakly what it said

cool9/10

5 years ago

Absolute garbage

Literally any room scanning app can do what this one does. Most of the time better. The usage of LiDAR is a gimmick. You only get more resolution in a scan using it which allows for subjectively more accuracy. That doesn’t mean anything when room scanning other than a boost in processing speed. That boost is ignored by this company forcing users to upload their scans for processing. Don’t buy into this greedy company. There are plenty of alternatives that offer the exact same functionality. Most don’t even need the LiDAR Scanner but simply benefit from having it. They also don’t require you to upload a customers private information to this company’s servers to “process”. The amount of information that can be harvested from scans like these is sickening. GPS data, network information, any photos or family pictures hanging on the wall, a full blueprint of a space along with the location of all the valuables. You are forced to upload all of it and give it over to be stored and processed remotely for anything usable. I’m guessing the steel sack it takes to then charge folks $0.15/ sq ft for these scans is so that the information can be adequately safeguarded and encrypted but I highly doubt that the case. Even if the info is properly handled, what stops this company from just selling that info to advertisers for a nice amount? Don’t be fooled by a gimmick.

Smooth1784

5 years ago

Response from developer

Thank you for taking the time to review our app, even if you didn't have a good experience. It sounds like you may be looking for a general 3D room scanning app, and you're right that there are many apps that can generate a 3D scan, especially with LiDAR. What Canvas specializes in is making that 3D scan data useful for professionals in the home improvement industries - people who need to capture field conditions and measurements and use that data in CAD or BIM programs. We charge $0.15 per sqft for that conversion to various CAD and BIM formats, but make the ability to scan (as well as export) free. We'd also like to add that we in no way sell uploaded data to advertisers, and because we charge for Scan To CAD processing, we really have no incentive to do so. We would welcome an opportunity to discuss further - please contact us at support@canvas.io and reference your App Store review.