Capital Bank Mobile User Reviews

Customer Experience

Positive experience60.6% of reviews
Neutral0.0% of reviews
Negative experience39.4% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Is Capital Bank Mobile Safe?

Capital Bank Mobile – Jordan appears safe based on user ratings. AppsHunter Safety Score for Capital Bank Mobile is 96/100.

This assessment is based on 3,121 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 3,121 App Store ratings for Capital Bank Mobile.

Is Capital Bank Mobile Legit?

Capital Bank Mobile – Jordan appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Capital Bank Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

كابيتال بنك الأردن

شكرا على التعامل. والتواصل المحترف منكم لعملاء البنك وشكرا خاص لRaniaYaghi&MaryBullata , they are very professionals knowledgeable

The best bank

The best application

Good

Good

Link APP

Link joint and individual account in one APP

App crashing

Upon updating this app to the latest version, I can no longer open this app. It just crashes. I’m on iOS 24.5. Please advise. I can no longer open the app.

ممتاز

شكراً على التطبيق الرائع وحسن تعاونكم كلكم زووووء😌

Thank you CAPITAL BANK ❤️

Thank you CAPITAL BANK ❤️

Delay in international wire

There is a delay in international wire to place an n my account… it take more than 2 days particularly in weekend… other than that all perfect

feedback

very bad experience mecca mall branch very bad service

Hussein

Very good

This app is a disgrace

I have never in my life come across a banking app that’s as bad and terrible as this one.

10/10 Experience

Great experience, in person and online.

Not recommended for online banking new account

Tried to open online bank , used the app while putting my personal info the app suddenly closed !!!
Tried to put my info again , said the info was already used 🫨

Capital Bank

Great service.✅

Notes on the application

The application is user friendly.
However, the followings are few shortcomings:
1. The text associated with transaction is not clear, misleading and most of the time does not reflect the right meaning.
2. Transactions do not show the balance of the account after the transaction.
3. Transactions are just text. They are not digitally active to open to the user the details of the transaction.
4. Each time you make a transfer the system will take you to the current account even if you have chosen other accounts.
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Easy & simple to set up

Great start and a good sign for perfect online banking.

Mr

Perfect

Old one is better

The app has improved but the most important feature in it doesn’t work. You cant have statements and transactions are not clear they just show money in and out no details. Other banks gives more cash back. And log in need to be pressed to sign in should sign in directly

Banking with your bank

Wonderful app

best employee

lubna abukhlaif best employee fastest and best work😍😍😍💯💯💯💯💯💯