Capital One Canada User Reviews

Customer Experience

Positive experience45.8% of reviews
Neutral9.3% of reviews
Negative experience44.9% of reviews

~ Based on 118 written reviews from the US App Store.

Is Capital One Canada Safe?

Capital One Canada appears safe based on user ratings. AppsHunter Safety Score for Capital One Canada is 92/100.

This assessment is based on 123,046 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.7% of ratings point to a safe experience
3.8% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 122,994 App Store ratings for Capital One Canada.

Is Capital One Canada Legit?

Capital One Canada appears to be a legitimate app. AppsHunter Legitimacy Score for Capital One Canada is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy

Quick easy and secure, great app!

Je suis très bien avec Capitale One

J’écris cela dû à un évènements qui met arriver avec un autre carte de crédit venant d’une Banque d’ici et cela m’a fait réfléchir et à voir les atouts que seul Capable One m’a donné depuis je suis avec eux et déjà 16 ans et ils m’ont jamais déçu, donc tout ça pour dire que j’apprécie réellement d’être avec eux …….
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Can’t open app

No help

good bank app

well put and easy to navigate

5 Star

Great app easy to maneuver around.

Great app

Its a awesome app shows all your transactions, withdrawals,deposits and many more and also sends you an notification when u receive a message from Capitol one which is great even TD dosnt do that

Cap 1

This card helped me repair my credit faster. I was able to get approved for a mortgage bc of it. I started with a $300 pre paid, moved to $500 prepaid, then eventually they just returned my deposit in a cheque - I didn’t even ask for it- & my card turned into a real credit card eventually getting an increase to $1500 without a deposit. You just gotta actually show your being responsible, you’ll get the benefits if you do.
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One of the coolest Bank apps

Nice design, easy to navigate, friendly platform, no frills just straight up, me likee very much!

Address

There really is no way to put an address in your formula if you live in the country. Maybe there’s a cheat I don’t know about?

Payments

Should be able to make a payment through the app with interact

Worst Experience ever

I Couldn’t use my credit card because my Mailing address doesn’t match my Residential address on the file and i it’s not even me who changed i was on the phone with an agent to ask if it’s possible to change my mailing address to my job office address he told no problem and he made the change . I received the card today and couldn’t use it and reason that the mailing address doesn’t match the residential and no one can do anything there is a restriction on the account and it will close by itself within 2 months . 😂😅🤦🏻‍♂️
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proven and tested

I just came from a business trip outside the country. I’m worried because I haven’t inform my bank about it, And I experienced that not all debit cards can be useful outside the Canada. Good thing the Capital CC didn’t let me down.

Updating

I can’t update my capital one app thru App Store

Maintenance

Constantly doing maintenance on the app. Unable to access the app more than I am able to access it. If you’re looking for a card with a good app this is not the one for you.

The first best master card

The Capital One MasterCard is truly an outstanding credit card that sets a high standard for excellence in the financial industry. Its combination of convenience, rewards, and exceptional customer service makes it a top choice for anyone seeking a reliable and rewarding credit experience. The seamless application process, transparent terms, and straightforward account management provide a sense of trust and confidence that is rare in today’s market. Cardholders consistently praise the generous cash back and travel rewards, flexible redemption options, and competitive interest rates, all of which make every purchase more valuable.

Capital One’s cutting-edge technology, including an intuitive mobile app and real-time account alerts, ensures that managing finances is simple, secure, and stress-free. The card’s robust fraud protection, $0 liability on unauthorized charges, and proactive security measures give peace of mind with every transaction. Whether building credit, earning rewards, or enjoying exclusive benefits, the Capital One MasterCard delivers exceptional value. It exemplifies innovation, customer care, and financial empowerment, making it one of the best credit cards available today.🍀
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Wrong spelling

Got a card from them and behold my first name was off by one letter they put a t instead of a r close enough to make that mistake. Tried to have it fixed it would be easier than going to wonderland. Nope it would take God himself to change it and the mounds of paper to be signed so this had me not able to have a credit check as my name doesn’t exist so I never could get a descent limit. So I lost it not in a poker game closed it down before any purchases were made and just paid it off even pending ones so that is going to save me 60 or more dollars I don’t have to pay for a card that I couldn’t use as ID and a low limit. Hopefully this will help not a bad CC for new bs just make sure they spell your name correctly.
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Best banking/credit card app out there

I’ve been with capital one for a few years now. They have helped me get my credit back on track and I use the credit rating to watch where my flaws are with my credit. I went from being in the worst case scenerios up to mid 700s with the help of capital one. Thanks capital one…you helped me a lot!!!
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Great, BUT……

Great app. Easy to navigate and get things done. Seems fast and efficient, but like other customers have said, Capital One needs to coordinate with Apple Pay.

Doesn’t work

It always says it’s undergoing maintenance like it’s a permanently “under construction” website from the 90s. 🙄

That’s likely just their incompetently misleading way of saying the app “requires” iOS 16 and thus I can’t pay my bills unless I get a new phone. 😒

Great experience

App is useful and user friendly and Customer service is outstanding!