Capture App User Reviews

Customer Experience

Positive experience84.7% of reviews
Neutral5.3% of reviews
Negative experience9.9% of reviews

~ Based on 131 written reviews from the US App Store.

Is Capture App Safe?

Capture App - Photo Storage appears mostly safe based on user ratings. AppsHunter Safety Score for Capture App is 80/100.

This assessment is based on 86 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.4% of ratings point to a safe experience
4.8% of ratings suggest some concerns
17.9% of ratings point to a risky experience

~ Based on 84 App Store ratings for Capture App.

Is Capture App Legit?

Capture App - Photo Storage appears to be a legitimate app. AppsHunter Legitimacy Score for Capture App is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unusable

Cant log in - app send me confirmation sms with uk country code and doesnt let to change to Norway. When I wanted to report a bug it says - Please let us know by going to Capture settings > Help and Support > Send Feedback. Dead end - cant log in and cant report. Dont store your data there as you may never get access again
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Well?

What if you don't have a Telenor ID? Why limit use to only Telenor customers?

Response from developer

Hi Stepwild! You do not have to be a Telenor customer to get a Telenor ID.

Worst Cloud App

You get what you pay for I guess. Worst thing I ever did with my photos.
Most migrated okay, about 25%, the quality was reduced, some older, smaller photos are now destroyed. Some are missing completely.
Pay £3 extra for a reliable brand if you value your photos.
I’m heartbroken.

Rude customer service

I’ve problem with my subscription and I want cancel it and refund, one customer service agent his name “Jakob” refuse to help me, and refuse to cancel my subscription, I’ve contacted Apple and they have cancelled my subscription and refund my money, bad customer service, not recommended.

App is getting worst

Still have to restart two times to get it working

Crashes

Had this for a long time, worked just fine. Now it just crashes after 2 seconds after launching the app.

Capture

The app is great but how can I download my videos back

Now is fast and easy , but ...

After this update you can use this app easy and fast, and now is a few times better than before !

Developer keep going to improve the app this is the key ;)

Unusable

This is just unusable. Takes days to sync about 100 photos on high-speed WiFi. The app is very slow itself, full of bugs ( like not syncing when in background, missing files etc. ).

Response from developer

Hi hpanayotoff, we would really like to help you out! Please contact us using the information on this page: https://support.capture-app.com/hc/en-us/articles/236352848

Slow upload

The new version is awful. When the app is minimized the upload speed is very slow. Bring back the old one

No available in Asia

No available in Asia start 2018, no any notice to inform user to back up photos !

Super

Super

Best App

only one remark - nearly imposible to upload old fotos (60GB)

Awesome app

Love it!

What I needed!

Very good!

enlight

Thit is essential

Review

Još ne znam kako i da li "radi" - ali se ipak nadam da su drage mi fotke na sigurnom!

Capture App

The Capture app by Telenor is wonderful. You don't need to be worried about space on your mobile phone, specially IPhone, where there is a limited space.

Brilliant

Easy to use, need to have it!

Easy to use

The app is useful and save me space