Needs improvement and involvement
Need to advertise this app locally. Design is not appealing- looks BORING. Needs a social aspect too- maybe a forum or discussion option.
Archived App (Last seen on 23 Aug 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Easily report non-emergency issues within the city using your smartphone. Submit photos, location data, and track the progress of your reports for city maintenance. A convenient way to communicate about potholes, streetlights, and more.
✓Report non-emergency issues
✓Submit photos of issues
✓Automatic GPS location tagging
✓Manual address entry
✓Track report progress
✓Notify the City of issues
Show original description
What's New in Carbondale
5.17.0
July 17, 2024
- Upgrade iOS version - Fix inability to scroll request questions when using larger (accessible) font sizes
User reviews
FAQ
What is Carbondale used for?
Carbondale is used by residents of Carbondale, Illinois, to easily report non-emergency issues like potholes or broken streetlights directly to the City. It allows users to submit photos and location data for their reports.
How do I report an issue with Carbondale?
To report an issue with Carbondale, open the app, select the type of issue, take a photo if applicable, and the app will automatically use your device's GPS to tag the location. You can also manually enter an address.
Can I track the progress of my reported issue in Carbondale?
Yes, the Carbondale app allows you to keep in touch with the progress of the work on issues you have reported. This feature helps you stay informed about the resolution status.
What types of issues can I report with Carbondale?
You can report various non-emergency issues such as potholes, street lights, sidewalks, signs, trees, or other community concerns through the Carbondale app.
Is Carbondale free to use?
Yes, Carbondale is completely free to download and use. There are no in-app purchases or subscription fees associated with reporting issues.
What devices does Carbondale support?
Carbondale is currently supported on iPhones. The app is designed to be accessible on iOS devices for residents.
How often is Carbondale updated?
Carbondale was last updated on July 17, 2024, with version 5.17.0. The developer, City of Carbondale, Illinois, regularly releases updates to improve functionality and address any issues.
What is the age rating for Carbondale?
Carbondale has an age rating of 9+. This indicates that the content is generally suitable for children aged 9 and older.