Card Scanner User Reviews

Name: Card Scanner
Rating: 4.2 (134 reviews)

Card Scanner

Zoho Corporation

🔧 Utilities

💼 Business

Customer Experience

Positive experience46.7% of reviews

Neutral11.5% of reviews

Negative experience41.8% of reviews

~ Based on 122 written reviews from the US App Store.

Is Card Scanner Safe?

Card Scanner appears mostly safe based on user ratings. AppsHunter Safety Score for Card Scanner is 82/100.

This assessment is based on 134 user ratings, with an App Store average of 4.2/5.

Safety Analysis

82.8% of ratings point to a safe experience

3.0% of ratings suggest some concerns

14.2% of ratings point to a risky experience

~ Based on 134 App Store ratings for Card Scanner.

Is Card Scanner Legit?

Card Scanner appears to be a legitimate app. AppsHunter Legitimacy Score for Card Scanner is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Weak! — But integrated with Zoho CRM

Like so much of the Zoho ecosystem, the UI is developed by people already familiar with the app, so they assume the end user will miraculously intuit how to use their apps. It’s the same reason the documentation remains so poor in the Zoho ecosystem.

The business card image capture attempts to identify the edges of the business card, but it is hit or miss. even if you think you snap the picture with the correct business card edges, there is a high likelihood you will have to manually adjust.

Then there is the matter of accurate OCR. Type of graphical error errors are commonplace here. Just know you will have to make plenty of edits.

To top it off, the app does not stay logged in, and despite scanning you must still manually upload to Zoho CRM after scanning.

this is probably the weakest business card scanning app I have seen in the past decade. Truly, the only thing it has going for it is the integration to Zoho CRM.

txwest1

25 days ago

Poor data extraction

After installing very first card i tried, it returned gibberish data. Same card extracted with other app n it extracted data with 100% accuracy.

KRUNALC

2 months ago

読み取り精度が悪すぎる

ZOHOを導入しており、こちらも使用検討したが、他無料カードスキャナーと比較しても非常に精度が悪すぎて使用出来るものでは無い。英語の読み取りはまあまあだが、該当する項目には入ってない。

きれきんきんきき

a year ago

Response from developer

Hi there, Thank you for your feedback. We’re sorry to hear that the scanning accuracy didn’t meet your expectations. We’re actively working on improving recognition accuracy and field mapping, and we’ve already made enhancements in the latest version. Please update to the latest version and try again. If you still face issues, share details with us at support@zohoscanner.com — we’ll be glad to assist you.

Weak Zoho App

This app was never finished, like they threw it out there to say they had it but it doesn't really work well. The Add contacts to Phone feature triggers the App to get all your contacts. What?! Only the most basic fields are matched to Zoho CRM, there's no customization reflection. And it's not a very good scanner, inaccuracies every scan.

GalacticaWatcher

a year ago

Response from developer

Hi there, Sorry to hear about your experience. This isn’t the standard we aim for. We’re actively working on improving scan accuracy, contact field mapping, and overall stability. Regarding contact access, permission is requested only to add scanned contacts to your phone when you choose that option. We take privacy seriously. Please update to the latest version and try again. If you can share details, reach us at support@zohoscanner.com — we’ll be glad to assist you.

Scan精度

OCR精度低い
読み込んだ後、修正作業が発生するのでこのままじゃ使えない

Zohoユーザー01

a year ago

Response from developer

Hi there, Thank you for your feedback. We’re sorry to hear that the OCR accuracy didn’t meet your expectations. We’re actively working on improving OCR quality to reduce the need for manual corrections. Please update to the latest version and try again. If you can share examples or details, reach out to support@zohoscanner.com — we’ll be glad to assist you.

アップデートしたらおかしくなった

前は日本語と英語の両方を選択できたのでメールの読み取りも日本語の読み取りも精度がかなり良かったのに、アップデート後には日本語か英語どちらかしか選択できなくなって、名刺によってはメールアドレスをきちんと読んでくれなくなって困っています。早急に改善して欲しい。

tsugumisky

a year ago

Response from developer

Hi there, Thank you for sharing this detailed feedback. We understand how important it is to scan business cards that contain both Japanese and English accurately. We’re actively working on improving multi-language recognition so that email addresses and other fields are detected correctly again. Please update to the latest version when available. If you can share sample cards or details with us at support@zohoscanner.com , it will help us address this faster.

Switch from numbers to letters

I cannot switch between numbers and letters

Bayes E

2 years ago

Problem after reinstalling the scanner

Data retrieval is difficult, lost my data after reinstalling the scanner. If possible please let me know how to retrieve the data.

Sekaran T

2 years ago

Great

daya0003

2 years ago

Crash and burn

I have been using this app with my Zoho CRM for years. It has been “ok” snd I’ve always had a Bluetooth keyboard for my iPhone. So making the corrections wasn’t so bad. Today, I received an error message “Zoho CRM:Failed” “Maximum allowed length for Designation is 100” My only option at this point was to Contact Admin (that’s me) or Contact Support OR remove this service for this contact to clear this error”.

I uninstalled and reinstalled the app, only to find that none of my contacts were there and that there was no option to sign into my Zoho account to reconnect it. I want to keep all my integrated apps in the Zoho universe, but this is pretty hard to take.

OWA ZOO

3 years ago

App always crashes

Dear Application developers, it’s so annoying to me that the App always crashes when I scan a particular business card, fill all the details and click Next. I’m a big user of Zoho CRM and having an app that crashes regularly is not helpful at all. Could you please have a look at it?

HariJ10

3 years ago

Hard closes after fixing fields

I use this app to update ZOHO and Google contacts. The time it saves me entering the information into Soho directly as minimal. The app hard closes multiple times after uploading the picture of a business card or screenshot of a contact from another app. The time I spend re-manually typing the information in field step were not scanned correctly. The first time, I’m better off to load the information direct into each app. This app has more bugs that need addressed immediately.

iAmFrickDaddy

3 years ago

Serious scanning bugs

This has serious scanning problems. About one-third of cards scanned end up scanned upside down, even when the cards is right side up, and so the fields don’t automatically populate. When I try to cancel and rescan, it still scans upside down. Occasionally the app automatically flips the card right side up after a second or two, but the fields don’t populate.

There is no ability to tell the app to flip the scan right side up and have it try again to populate the fields. This seems like an obvious feature, and a big miss.

These are serious scanning errors. I can’t believe Zoho would release such a poor product that barely works. I’ve got to find something else that don’t drive me crazy.

Too Tall2

3 years ago

Response from developer

Hi, We're terribly sorry for this inconvenience. Please send us an email to support@zohoscanner.com so we can help you further.

Card Scanner on multiple Apple devices

The app works great so far. Will contacts from card scanner transfer over to my iPad if I install this app on iPad ?

Praveenkoya

3 years ago

Easy,Simple & FREE

I have used this app for about 3yrs intermittent ly now for none business purposes. Had very little problems with it that a phone reset didn't fix. So far I have scanned a few dozen business cards into my contacts on 2 different iPhones without problems, which says alot considering how Apple loves to interfere with things they can't directly OVER Profit from themselves! Hope you guys keep this FREE & SIMPLE so we can continue seeking you out. Thank You!

AngiTee2B