Unusable
Response from developer
We’re truly sorry 😞 This is absolutely not the experience we want for our users. We’re actively working on improving card recognition and preparing a new version of the app with updates to make scanning more accurate and reliable. Please contact us at support@appsmartcore.com with details about the cards you were scanning, along with a screenshot and your device model if possible. We’ll investigate this and work to resolve it as quickly as possible.
Dosent work.
Response from developer
Sorry for the frustrating experience 😞. Card scanning should work much better than this, and we'd like to understand what went wrong. We’ve recently released a big update with scanner, stability, UI, and support-flow improvements, so we’d love for you to try the latest version. If you run into any issue, our 24/7 human support team is always here at support@appsmartcore.com.
It keeps crashing when viewing cards
Response from developer
Thanks for being with us and for sharing this feedback! 😊 This issue has been fixed in the current version, so please update to the latest version and let us know how it feels. We’ve also added more collection improvements, richer saved card details, and stability updates. If you still run into any issues, our 24/7 human support team is always here at support@appsmartcore.com.
Pokémon report
thank you bye.
Response from developer
Thanks for the detailed report! 😊 We really appreciate you taking the time to share this. We're looking into the scanning accuracy issue with Dudunsparce EX and the incorrect card matches. We’ve recently released a big update with scanner, UI, stability, and collection improvements, so we’d love for you to try the latest version. As for Japanese cards, we currently don't have a reliable data source for them. We're actively working with partners to build our own database, but it's a complex process that will take some time to get right. Your feedback is super helpful and we're definitely taking it into consideration! If you run into any issue, our 24/7 human support team is always here at support@appsmartcore.com. 🙏
Liars
Response from developer
Sorry to hear about your experience 😞. The app can scan and price many trading cards, but some sets and cards aren’t supported yet. We’ve recently released a big update with scanner messages, collection improvements, saved card details, stability updates, and a better overall experience. We’re actively working on expanding coverage and improving accuracy. If you run into any issue, our 24/7 human support team is always here at support@appsmartcore.com.
