CareConnect Mobile User Reviews

Customer Experience

Positive experience30.8% of reviews
Neutral11.5% of reviews
Negative experience57.7% of reviews

~ Based on 26 written reviews from the US App Store.

Is CareConnect Mobile Safe?

CareConnect Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for CareConnect Mobile is 66/100.

This assessment is based on 35 user ratings, with an App Store average of 3.2/5.

Safety Analysis

51.6% of ratings point to a safe experience
6.5% of ratings suggest some concerns
41.9% of ratings point to a risky experience

~ Based on 31 App Store ratings for CareConnect Mobile.

Is CareConnect Mobile Legit?

CareConnect Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for CareConnect Mobile is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Better before the update

This app was better before rhe update when the parents had to get a code to sign instead of just signing when they came to get their children on friends because some parents don’t know how to use the phone to sign it. And it would be easier the way it was begore so they csn do it from my phone and itbwill be much smoother.
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Needs alot of updating

I’m a provider and this app gives me issues everyday none of my timesheets are on time can never see my pay everything glitches I hate that everything went over to this app. And it’s to many tabs it needs to be more straight forward.

Love it hate it lol

It’s great but the app doesn’t seem to want to allow me to log in!

Signin sheets

Every since the minor bug fix last week, I haven’t been able to print anything

helped me find care

The app really finds new care options at the backend and sends me reminders. Good to have it. Saved me time!

upsetting

I keep getting told I have documents ready to view and everytime i go into my app even the website it’s not allowing me to see any documents and none are even showing up i’ve tried to update the app but no updated is needed im so frustrated

Who is accountable for this? They ought to feel embarrassed for giving the green light to the launch

This app is not user-friendly for parents. I'm not receiving any documents or notifications needed for parents to sign, which is extremely frustrating and causing delays in getting providers paid. At this rate, I may have to revert to manually completing and signing paper timesheets. It's baffling that this app was developed in such an inconvenient way that makes it hard for parents to navigate. This situation is affecting people's time and finances. The app needs a complete overhaul to enhance usability, or it should not be recommended to parents and providers, especially when financial matters are impacted by its difficulties.
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Excellent customer service

Product support help me to log in, and with all the questions I had. They updated the profil, and everything is ready to use my account now.

No problems at all

Even after updating I’ve never had any problems with the app it’s so easy and convenient to use.

Don't like the new update

Once I was completing my timesheet and was ready to submit, it won't allow me to open up the app to do my signature and also the parent signature I do not like the new upgrade of this app. I like the old version I didn't try several ways I didn't maneuver my way through this app continually to keep looking to see how Sign my timesheets and it's not allow me to open up their place to sign the timesheets nor to submit them fix this situation. Fast is causing a problem.
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Bad app

Users need to keep updating the app otherwise you can’t sign in. Too many updates needed. Not user friendly for older people. Not user friendly for parents who rush to drop their kids off to school.

Nice app

This helped me organize all child care related stuff in one place! It simply works!

Cant log in after update

After update unable to log in. Have created new password and still cant log in.

Update is messed up

Need help I need to reboot my thing because it’s it’s half of it’s not showing it’s showing me an extra child was showing me one of my students twice I don’t have three I watch I watch to

Meh

Why won’t it let me log in after an update?! Normally it works fine but this entire week it has not let me log in. Please fix the issue asap!

Can’t login

Can’t login after newest update.

Unable to sign in after update

I tried to sign in so many times and even after changing the password 3 times, it says invalid. It is so frustrating.

Cannot login after update

Love this app but new update does not allow for parents to login. I had to create a new password but when I enter my new password, the app says invalid username/password. Please fix ASAP!

Child care

Mancilla

Too many updates

It needs updates every single month