CareConnect Mobile Reviews: Is It Legit?

Name: CareConnect Mobile
Rating: 4.8 (1268 reviews)

CareConnect Mobile

MCT Technology, Inc.

📚 Education

Customer Experience

Positive experience42.4% of reviews

Neutral9.1% of reviews

Negative experience48.5% of reviews

~ Based on 33 written reviews from the US App Store.

Is CareConnect Mobile Safe?

CareConnect Mobile appears safe based on user ratings. AppsHunter Safety Score for CareConnect Mobile is 96/100.

This assessment is based on 1,268 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience

1.3% of ratings suggest some concerns

1.9% of ratings point to a risky experience

~ Based on 1,268 App Store ratings for CareConnect Mobile.

Is CareConnect Mobile Legit?

CareConnect Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for CareConnect Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Amazing data entry

Easy do you works well great for every day loading assignment and input thank you

Sharifadafinashakur

16 days ago

Love this system

It’s easy to use and it’s quick

ms mead

a month ago

Best attendance system

Makes everything easy and user friendly.

thatleolena

2 months ago

Asistencia de los niños

Es más fácil enviar las asistencias por la aplicación que en papel.

3x3l3n73

2 months ago

Easy and Convenient

CareConnect Mobile is easy to use and makes managing attendance and submitting timesheets convenient. I like being able to keep everything organized in one place.

Vcapurro

2 months ago

5estrellas

Buen servicio #1

Bennememes_lol

2 months ago

Time sheets

I wish when the time for each child is the same that you could just click a button to click that they’re all their hours are the same instead of having to do it on each timesheet that is so time-consuming when all the children practically have the same hours to where I can copy and paste or something easier

Deanna kraus

2 months ago

Better before the update

This app was better before rhe update when the parents had to get a code to sign instead of just signing when they came to get their children on friends because some parents don’t know how to use the phone to sign it. And it would be easier the way it was begore so they csn do it from my phone and itbwill be much smoother.

briannashakur

5 months ago

Needs alot of updating

I’m a provider and this app gives me issues everyday none of my timesheets are on time can never see my pay everything glitches I hate that everything went over to this app. And it’s to many tabs it needs to be more straight forward.

Spacelydi ripper

9 months ago

Response from developer

Hello, We are so sorry to hear you are having trouble using the app. Please reach out to support@mcttechnology.com directly so we can quickly navigate the issues you are encountering. You can also tap the "Support" or "Need help" buttons to connect with us. Best, Careconnect Team

Love it hate it lol

It’s great but the app doesn’t seem to want to allow me to log in!

MonaHall7

9 months ago

Response from developer

Hello, We are so sorry to hear you are having trouble logging in, please reach out to support@mcttechnology.com directly so we can quickly navigate the issue you are encountering. You can also tap the blue "Support" button on the login page to get help accessing your account. Best, Careconnect Team

Signin sheets

Every since the minor bug fix last week, I haven’t been able to print anything

Melinda Kaye C

10 months ago

Response from developer

Hello, We are so sorry to hear you are having trouble accessing your documents! Please reach out to support@mcttechnology.com directly so we can quickly navigate the issue you are encountering. Best, Careconnect Team

helped me find care

The app really finds new care options at the backend and sends me reminders. Good to have it. Saved me time!

Little-Mayhem

10 months ago

upsetting

I keep getting told I have documents ready to view and everytime i go into my app even the website it’s not allowing me to see any documents and none are even showing up i’ve tried to update the app but no updated is needed im so frustrated

jaybaelol

a year ago

Response from developer

Who is accountable for this? They ought to feel embarrassed for giving the green light to the launch

This app is not user-friendly for parents. I'm not receiving any documents or notifications needed for parents to sign, which is extremely frustrating and causing delays in getting providers paid. At this rate, I may have to revert to manually completing and signing paper timesheets. It's baffling that this app was developed in such an inconvenient way that makes it hard for parents to navigate. This situation is affecting people's time and finances. The app needs a complete overhaul to enhance usability, or it should not be recommended to parents and providers, especially when financial matters are impacted by its difficulties.

A.Luvv

a year ago

Response from developer

We’re truly sorry to hear about your experience and the frustration it’s caused. We understand how critical it is for parents and providers to have a smooth and reliable process, especially when it comes to timely payments. We’d appreciate the opportunity to look into the issues you're encountering more closely. Please reach out to us at support@mcttechnology.com so we can assist you directly. Our support team is available 24/7, and we’re committed to resolving this as quickly as possible. Best, CareConnect Team

Excellent customer service

Product support help me to log in, and with all the questions I had. They updated the profil, and everything is ready to use my account now.

An7hor

a year ago

No problems at all

Even after updating I’ve never had any problems with the app it’s so easy and convenient to use.

Sunnygirl714

a year ago

Don't like the new update

Once I was completing my timesheet and was ready to submit, it won't allow me to open up the app to do my signature and also the parent signature I do not like the new upgrade of this app. I like the old version I didn't try several ways I didn't maneuver my way through this app continually to keep looking to see how Sign my timesheets and it's not allow me to open up their place to sign the timesheets nor to submit them fix this situation. Fast is causing a problem.

Tyisha Williams

a year ago

Response from developer

Hi there, Thank you for your feedback, and we're really sorry for the frustration you experienced while trying to submit your timesheet. We understand how important it is for the app to work smoothly. If you run into any other trouble, feel free to reach out to our support team at support@mcttechnology.com, and we'd be happy to help! Best, CareConnect Support Team

Bad app

Users need to keep updating the app otherwise you can’t sign in. Too many updates needed. Not user friendly for older people. Not user friendly for parents who rush to drop their kids off to school.

kkakajab

a year ago

Response from developer

Hi there, Thank you for your feedback. We do our best to keep these updates minimal and purposeful. Please reach out to support@MCTtechonlogy.com to learn about alternative ways to sign in, or to get any help you might need. Best, CareConnect Support Team