Never requested product
But have continued to be charged. Very difficult to contact the company.
Response from developer
Hi suebeth1966, We apologize for any confusion or inconvenience. You can manage your subscription and charges directly in the app. Kindly send us an email at hello@careeristo.com so we can get this sorted out as soon as possible.
No way to Cancel Subscription
Privacy policy claims you can cancel within 30 days of purchase if you are dissatisfied with the product. This is not true. There is no way too cancel on the app or the website. You have to email help@… and wait for a return email. Three emails and three months later I’ve have no contact with them and still being charged. No other contact info no chat function. Do not purchase from them!!!
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Response from developer
Hi Sally, We’re sorry to hear about your experience. Our support team typically responds to all queries within 24 hours, so please check your spam or trash folders just in case. You can cancel your subscription directly in the app—ensure you have the latest version installed. Kindly send us an email again, and we’ll address this issue promptly.
