Need better instructions
We tried and tried to get our verification code from the App. The IT person from the hotel had to help us. We are from the USA and we incorrectly thought we needed to enter our country code. We simply entered +1 and cell number. Turn in your roaming and blue tooth.
Use +country code and spaceless #
So I write software for a living and have a science PhD. When I cannot get an app to work, it’s usually pretty bad…
This one was presumably rushed and not tested with any real users. Had they tested, they would have figured out quickly that when you ask for a phone number in any context, and especially an international one, you need to provide a format example. Beyond that, best practice is to provide validation hints at data entry time.
My title is meant to be the missing format hint. Finally worked for me with exactly that format. But not easily or the first time.
I’m sympathetic with the intent and the likely rush. BUT SOMEONE PLEASE FIX THIS!
This one was presumably rushed and not tested with any real users. Had they tested, they would have figured out quickly that when you ask for a phone number in any context, and especially an international one, you need to provide a format example. Beyond that, best practice is to provide validation hints at data entry time.
My title is meant to be the missing format hint. Finally worked for me with exactly that format. But not easily or the first time.
I’m sympathetic with the intent and the likely rush. BUT SOMEONE PLEASE FIX THIS!
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Put in your country dialing code for app to work
I was able to do it. When putting in your phone number delete the Fiji dialing code numbers there and then put in your country international dialing code as the beginning of your phone number. For United States it was putting a 1 before my number. I got the confirmation code and proceeded with no problem.
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Useless App
Fijian Government is asking its traveller’s to download and use its tracking careFIJI app which does not even work. Have been trying to sign up just does not work. My question : Is it a must to have a cell phone number issued in Fiji? We have been trying to use our foreign country cell number as does not go through. Please educate on this ? Tried to reach out to developers of the app on their contact us form and does not work. This is really frustrating we trying to sign up to help Fiji with COVID tracking but the app does not work. If any government is trying to implement as something as law they to make sure it works and not giving technical errors all the time and hardly getting responses back on enquires sent. It’s preferably to go for holidays to destinations like UAE, Bali, France Will their app actually works and is also helpful for travelers with maps. And this app of tracking app does not make you frustrated
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App tells me there’s a network error
Every time l check in or out at a premises in town l get this message. So l deleted and reloaded the app, now l cannot get the OTC sent to my mobile number.
For something that is deemed so critical to have, it should be working much better.
For something that is deemed so critical to have, it should be working much better.
