About
This business tool streamlines communication for home care agencies, helping them resolve last-minute issues and manage caregiver and client interactions efficiently. It integrates with existing scheduling software to automate tasks like filling callouts and handling missed clock-ins, reducing scheduler stress and improving operational efficiency.
What's New in CareQB
4.0
June 20, 2026
Improvements to network quality monitoring to highlight issues that may affect your calls. Optimizations to bandwidth allocation for live calls from your iPhone to reduce the impact of heavy background operations on call quality. Reduced latency on outbound call paths with additional optimizations.
MoreFAQ
What is CareQB?
CareQB is a phone system designed specifically for home care agencies. It helps agencies manage communication with caregivers and clients, resolve last-minute issues, and automate tasks to improve efficiency.
How does CareQB help home care agencies?
CareQB streamlines communication, automates transactional issues like filling callouts and handling missed clock-ins, and reduces scheduler stress. One agency reported a 49% increase in hours while cutting scheduler hours by 20%.
Does CareQB integrate with other software?
Yes, CareQB integrates data from your existing scheduling software. This allows it to resolve transactional issues and free up your team to focus on building relationships.
How do caregivers use CareQB?
Caregivers onboard easily through SMS, which is the primary communication method. All AI-handled tasks are visible within the same SMS thread.
What devices does CareQB support?
CareQB is available for iPhone and iPad devices.
What is the age rating for CareQB?
CareQB has an age rating of 17+, indicating it is intended for mature users.
How often is CareQB updated?
The latest version of CareQB is 3.3, and it was last updated on May 18, 2026. This suggests a relatively active development cycle.
Does CareQB have ads?
No, CareQB does not contain advertisements.
