Nothing works on here
This is the worst app ever. I paid £8 to join and I can’t get any of the discounts nothing I’m just don’t understand why I’m paying £8 for absolutely nothing
Brilliant
Thanks to the contact us team for helping me use this. Now I know how to use the app it has helped me so much. Thank you xx
No emergency plan facility
I have a new carers card and have accessed the app. There seems to be no facility to add an emergency plan, which is the one thing I was looking for in case anything happens to me and wanting others to realise there is a vulnerable person needing help.
Slow and unresponsive
Awful app. Very slow to load and poor responsiveness.
Annoying
Stop sending me reminders to complete my companion card I have already RECEIVED the card
Emergency plan
Really good app. Allowed me to create an emergency plan and create a circle of care for my loved one.
Response from developer
Did you also know that your emergency plan can be linked to your carers card via the QR code? This can be extremely useful in an emergency.
Excellent companion to the card
I found the app a great companion to the card. It offers great support. Finally an app for real carers
Response from developer
Thank you. We are dedicated to elevating all carers through our carers card and app. It's definitely about time carers had something just for them.
Helped me a lot
I was pleasantly surprised with how much the app provides. I thought it was just discounts but it has a lot of other features too. The carer forum is great for help, support and advice.
Response from developer
Being the largest community of carers in the UK our forum is a great place to seek advice and support from fellow carers. Really glad you like it.
Data breach
Saved my daughter’s emergency plan into the app. When back into review and someone else’s details were there and all mine had vanished.
Response from developer
Thank you for your feedback. This issue was promptly resolved as soon as we were made aware of it. I can confirm that it was an isolated incident reported nearly five months ago, based on an older version of our app.