Carilion Now 24/7 Online Care

Carilion Now 24/7 Online Care

by Carilion Clinic

510 ratings
3 reviews

Archived App (Last seen on 24 Jun 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 28, 2022
  • May 4, 2026

Features

Carilion Now 24/7 Online Care screenshot #1 for iPhone
Carilion Now 24/7 Online Care screenshot #2 for iPhone
Carilion Now 24/7 Online Care screenshot #3 for iPhone
Carilion Now 24/7 Online Care screenshot #4 for iPhone
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About

Access high-quality, affordable medical care anytime, anywhere. Connect with board-certified providers via video for diagnosis and treatment plans. Prescriptions can be sent directly to your pharmacy.

24/7 online medical care
Connect with board-certified providers
Diagnosis and care plans
Prescription sending to pharmacy
Share health data from Apple Health
HIPAA compliant
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What's New in Carilion Now 24/7 Online Care

12.23.000

May 4, 2026

Performance enhancements to increase reliability and speed

User reviews

Jeff Artis

I’m 67. The service is user friendly. Excellent visit. I’ll be using this service again.

Rude

Doctor was rude and arrogant didn’t help at all nor did he prescribe my mom anything she’s coughing up green mucus and he said call back in a week if she’s still sick. Ridiculous. Thieves.

Horrible

Long wait times. It’s been over an hour and I’ve been shuffled to a different provider and still “waiting” “next to be seen”. Tried to call the number on file and twice it stated the call failed… so the number is useless and the app is useless. Very disappointed. The carilion pediatrician hasn’t called me back for a same day appointment either even though I called at 8 AM. Don’t waste your time.
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FAQ

What is Carilion Now 24/7 Online Care?

Carilion Now provides on-demand, high-quality, and affordable medical care through a mobile app. You can connect with board-certified healthcare providers via video for diagnosis and treatment plans, all from your smartphone or tablet.

What conditions can I get treated for with Carilion Now?

The app is suitable for common conditions such as allergies, cold and flu symptoms, respiratory issues, urinary tract infections, sprains and strains, eye irritation, vomiting, and diarrhea.

How much does Carilion Now cost?

Healthcare services are offered at a flat payment rate, and insurance is not required. Original Medicare (Part B) covers many telehealth services, with applicable deductibles. Carilion employees may have coverage under Carilion’s sponsored health plan.

Can I share my health information with the provider?

Yes, if you use Apple Health, you can choose to share your health information with the provider during your video visit. This can include data like heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

Who can use Carilion Now?

You must be over the age of 18 to use Carilion Now for yourself or to seek care for a minor who is 2 years or older. The connection is secure and HIPAA compliant.