Keeps getting disconnected after each game
Match Making could be better
One feature I would request is the ability to change the colour of the aimer.
Response from developer
Hi Saptarshi, There's a difference in the computer's play depending upon the difficulty level you've chosen. It plays leniently in the easy levels & as you move towards harder levels, it plays more accurately & gives a tough competition. If you have a different concern, please let us know at support@carromking.com & we'll assist you.
Server problems
Worst experience ever- lost 26 lakhs coins!
I contacted the support team multiple times through email, but they couldn’t provide any solution. Very poor development team and extremely bad customer support. They don’t care about players or their progress at all.
This is the worst gaming experience of my life. I’m uninstalling this game permanently and letting others know about this issue so they don’t waste their time and money.
⭐️( one star is too much)
Brackets not using
Carrom King is an incredibly fun game
Response from developer
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying Carrom King and that it's keeping you hooked. We're dedicated to providing a great experience for both enthusiasts and beginners alike. Keep playing and having fun! 😊
Add
Response from developer
Hi Sauriad, Thank you for sharing your feedback with us! We've forwarded your comments to our team.
Super long ads
Response from developer
Dear player, We're sorry about the ads. The duration of ads can vary and isn't always the same. You may see shorter ads as well! However, if they bother you, you can consider removing them by opting for a one-time 'no-ad' pack from our game store. This way, you can enjoy the game ad-free!
Sc
Minus star
Response from developer
Dear Kamal, Sorry to know that your issue still remains unresolved. We checked with our team & can confirm that we haven't yet received the Purchase receipt from your end. Kindly please send it to us at support@carromking.com so we can validate your purchase & assist you further.
Issue of hanging
This was working fine earlier and still with computer it works fine. But when I play live with any opponent , the game keeps on hanging . Also acts weird. Sometimes it doesn’t even let me play or sometime it just shows opponent won.
Response from developer
Hello there, Sorry to know you're having trouble playing the game! The game can dysfunction due to network fluctuation, and as a result, you may not be able to play. Could you please make sure your internet connection is stable & try playing again? If you continue to face the problem, please email us at support@carromking.com and we will help you.
Problem with the change of DP!
Problem with the change of DP & name!
Response from developer
Dear Rick, Thank you for sharing your feedback! You can save your game progress by signing in with your Apple ID, and you can also change your profile picture & username. The game won't be able to fetch your Apple ID avatar since there is no provision for it. But we'll definitely consider incorporating this feature via our future updates. For further assistance, feel free to connect with us at support@carromking.com
Problem with the change of DP & name!
Response from developer
Dear Rick, Thank you for sharing your feedback! You can save your game progress by signing in with your Apple ID, and you can also change your profile picture & username. The game won't be able to fetch your Apple ID avatar since there is no provision for it. But we'll definitely consider incorporating this feature via our future updates. For further assistance, feel free to connect with us at support@carromking.com
Problem with the change of DP & name!
Connectivity issue
FYI.. I work as a Sr test engineer in a gaming company n I know how to check my connections and all. Please fix it if something needs to be done.
Response from developer
Dear NaniBaliga, We appreciate your feedback. It has been observed that the game is playable when the internet connection is stable & could dysfunction due to a network fluctuation. We request you connect with us at support@carromking.com & provide us with some more insights in the matter so we can investigate further & assist you with a solution.
False Purchases
Response from developer
Dear player, We request you connect with us using the game's 'Help & Support' email option under Settings so we can look into & assist you with your problem.
Computer glitch
Plus the computer itself is a complete glitch and cheat, it literally just copies what you do.
Please fix this 😑
Response from developer
Dear player, This should not happen in general. If you were playing Black & White mode, pocketing the Queen first before pocketing your final puck is the game's win condition. Could you kindly confirm this, & for any assistance you may need, feel free to connect with us at support@carromking.com
Lost a friend .. trying to find them.
New version is worst
Response from developer
Dear player, We request you connect with us at support@carromking.com & describe the issues you've been facing in a bit more detail. We'll have things looked into & try to solve your problems.
