CarSpa User Reviews

Customer Experience

Positive experience31.6% of reviews
Neutral1.3% of reviews
Negative experience67.1% of reviews

~ Based on 76 written reviews from the US App Store.

Is CarSpa Safe?

CarSpa - Your Car our Care has mixed safety signals based on user ratings. AppsHunter Safety Score for CarSpa is 68/100.

This assessment is based on 130 user ratings, with an App Store average of 3.4/5.

Safety Analysis

56.2% of ratings point to a safe experience
6.9% of ratings suggest some concerns
36.9% of ratings point to a risky experience

~ Based on 130 App Store ratings for CarSpa.

Is CarSpa Legit?

CarSpa - Your Car our Care appears to be a legitimate app. AppsHunter Legitimacy Score for CarSpa is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

سيء

التطبيق لايعمل
لايتم تسجيل الدخول ولا استعاده كلمه المرور

No show-up

I booked appointment & confirmed , but they did’t show up

يحتاج تطوير

التطبيق لم يُحدث من سنتين واصبح استخدامه صعب وبطيء، كذلك لا يوجد الا مزود خدمة واحد بعكس السنوات السابقة عندما كان عدد المزودين اكثر من ٤ والاسعار كانت في تنافس

Not working! Bad app!

This app never works and always crashes!

No services and app crashed

Whats wrong with the app. Doesn't show any services in the area no matter what area i select. Icons have disappeared. And the app keeps crashing.

CarSpa

حاليا يوجود مشكلة في التطبيق لا يمكنني ان أطلب اي خدمة و شاكر و مقدر مجهودكم .

App Doesn’t Work

App doesn’t work. Tried to set up appointment but it doesn’t load.

Worst application and worst car wash service

Worst application, not user friendly.

And I tried at least 2 separate car wash companies, very awful cleaning and lousy workforce.

No one gives a damn, not the labor or their foreign management.

God damn you all 😡

No SMS message received

Appointment’s confirmation messages can’t received if you have Zain number in Saudi Arabia

Not recommended

It is only to connect you with car clean companies , after they collected their payment they don’t care to solve the issues and they will redirect you to others to solve your problem!

Poor customer service and organizational skills

I’ve been using this app for steam washes for over 2 years. Service was so-so at first but convenient. Smudged windows and sickly sweet perfume.

Lately it’s been horrible service. The workers always show up hours early, when I’m at work with the car and then act as if it’s my fault they can’t keep an appointment.

Sometimes they just don’t show up at all. Other times they arrive a week later saying I have an appointment, which I do not.

Or they message me that they don’t operate in Aramco. I’m not in Aramco. My location is abundantly clear and far away from that compound. This has happened 3 times now. When they finally understand this they say that they’re not working at that time. Just lies to skip their work it seems.

Perhaps in the future I’ll try them again but for now I need more reliability and consistency.
Show more

App not working

If you want to have an app, please make sure everything is working properly! I was in the last step on signing up and it didn't let me put my DOB so I couldn't continue the process and deleted the app. You just lost a customer.

خدمه عملاء سيئة

انخصم مني المبلغ و جاتني رسالة انه الموعد اخذه زبون اخر و ماحد يرد علي

Details

not bad , but should pay attention to details after washing, secondly app closes when you open profile to follow up your order

Very BAD service!!!

This app is terrible and has a VERY BAD customer service!!! I have ordered a service at 7pm and it was confirmed by the app. The provider started calling me at 5:30pm when I was busy. I called back at 7pm asking him why he didn’t show up he told me we are busy and you didn’t answer at 5:30pm when we were free!
I have complained but nothing happened!!!
Show more

Horrible App! Horrible service!!

I booked a car wash with CarSpa and no show!!!, no text, call nothing! I booked another service with Samara remains to be seen if the same thing will happen.

Extremely unhappy with the App and their Service!!!!

سيئين جدا

مواعيدهم بعيده و يكنسلون بدون ما تدري وما يرجعون الفلوس اذا كنسلت

تقييم

تعامل مزودي الخدمة وقح وغير لائق.
عدم الإلتزام بالمواعيد.

Bad experience

Bad experience pay couldn’t have appointment

Refund

I requested a steam car wash ang pay on line
I waited the entire night no one showed up