CarSwitch | Used Cars in KSA User Reviews

Customer Experience

Positive experience68.8% of reviews
Neutral2.1% of reviews
Negative experience29.2% of reviews

~ Based on 48 written reviews from the US App Store.

What users say

Is CarSwitch | Used Cars in KSA Safe?

CarSwitch | Used Cars in KSA appears safe based on user ratings. AppsHunter Safety Score for CarSwitch | Used Cars in KSA is 92/100.

This assessment is based on 934 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.9% of ratings point to a safe experience
1.9% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 934 App Store ratings for CarSwitch | Used Cars in KSA.

Is CarSwitch | Used Cars in KSA Legit?

CarSwitch | Used Cars in KSA appears to be a legitimate app. AppsHunter Legitimacy Score for CarSwitch | Used Cars in KSA is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible experience

Wouldn't recommend it, they lie about whether they'd list your car or not then if it doesnt get approved you'd never know unless you call them, was never told the risks of the car not being listed prior to paying, 125 riyal gone to waste

Excellent

Excellent

Car Sales Made Effortless

CarSwitch made my car very efficient, with the support a very friendly and knowledgeable staff, was able to assess, post and sell the vehicle a lot faster and at better price than I anticipated. It was a good experience overall, and would totally recommend.

the best car buying/selling service in Jeddah

CarSwitch was the only friendly, customer-first, and transparent team I worked with throughout my car experience in Jeddah. IF I found myself living in KSA again they would be the only company I would work with.

شراء سيارة

أتقدم بجزيل الشكر للأخ عمار على تعامله الراقي واحترافيته العالية طوال رحلة شراء السيارة. كان متعاونًا جدًا وسريعًا في الرد على جميع الاستفسارات، وتابع كافة الإجراءات خطوة بخطوة بكل شفافية واهتمام حتى تم استلام السيارة في المنزل بكل سلاسة.

تجربة ممتازة وخدمة مميزة، وأشكر عمار وفريق CarSwitch على حسن التعامل وسرعة الإنجاز. أنصح بالتعامل معهم بكل ثقة
Show more

Too many mistakes

Unfortunately, when contacted they did not turn up for the first inspection, undertaking the inspection on the following day where an incorrect odometer reading was entered in the listing, which took far too long to get online. Unfortunately, although my experience may be unusual for the service, I cannot recommend the company on the basis of my experience
Show more

Car sales

Excellent portal and extremely prompt, supportive and helpful team.

Keep up the good work.

تعامل راقي وخدمه ممتازه

محمد بريكه قدم لي خدمه كبيره وسهل على شراء سيارتي المضله من كارسوتچ. أخلاق عاليه جدا وتعامل راقي مع الشاري والبائع. محمد سهل علي كل شي ولا تركني إلا ما انتقلت السياره باسمي وكل شي كان تمام . شكرا لك محمد والله يوفقك ويعطيك كل خير يارب 😊

خدمة عبدالله العنزي

راضي جدًا عن الموظف اللي أجرى الفحص عبدالله العنزي، التزام بالوقت وتعامل راقي واحترافية عالية، بيض الله وجهه وكثر من أمثاله.

تجربة رائعة مع عبدالله ومنذر

تجربة ممتازة!
عبدالله ومنذر كانوا محترفين ودقيقين في فحص السيارة. شرحوا كل شيء بوضوح وجعلوا العملية سهلة وسلسة. أنصح بالتعامل معهم بشدة!

رائع

تطبيق رائع ، خدمة رائعة ، ومنسوبي الموقع قمة الروعة والتعامل المثال، تم بيع سيارتي وانا في بيتي.

Great experience with a few glitches

I sold my car on Car Switch within a week. Amazing experience, Car Switch takes care of everything. No hassles, no unwanted queries, very intuitive app.

The thing to be careful of - don’t do the transaction at night. Unless you have a Riyad Bank account. Car Switch will do the transfer of the car to their name and simultaneously transfer the cash to your account. However after business hours the cash will not be credited immediately. So you will be left with a situation where the car has been transferred and you still haven’t got the cash.

Car Switch doesn’t hand over the car to the seller but they take possession of the car. For me, I didn’t give the second key to them overnight. And they were professional enough - the supervisor called me and apologized.

The app is amazing, they take care of everything. Human interactions and lack of banking knowledge caused a small glitch. Hence 4 stars.

But will I go to them when I need to sell my car again the future? Absolutely.
Show more

Sold

Great company to sell your car, very informative and keeps you updated. will definitely use them again.

Purchased Car 2017

Highly recommended to everyone, for systematic transaction to the delivery of car. Mr. Basim was my executive from car switch and he was doing amazingly all the formalities and helped me on every step.
Big appreciation for him.

Buyer experience

I had an excellent experience as a first time buyer on CarSwitch. The agents were very helpful and made the process very smooth and easy.

ممتاز جدا ً

شكرا للموضف يوسف العنزي على حسن التعامل

Thanks

Thank you Abdelkarim for your help in purchasing a new car!

خدمة ممتازة

اشتريت سيارة من عندهم المعاملة جدا راقية اشكر الاخ عبد الكريم

تقييم لمستوى عرض المركبه على موقع ( كار سوتش )

الخدمه سريعه والتواصل مميز ، وللامانه يقدمون نصائح جيده من الممكن تكون سبب رئيسي في تحسين مستوى تقييم المركبه ، لكن لابد ان يكون هناك شريحه كبيره من الناس تبحث عن المركبات داخل مواقعهم

You can’t test drive more than 2 times

I installed this app to purchase a car, but my experience has been disappointing. I checked two cars, both of which had significant issues that were not mentioned in the app’s report. The first car had major electronic problems—I only discovered this when I booked a test drive, as the car wouldn’t even start. The second car had a replaced windshield and had been in a severe accident, which was obvious from the body damage, yet the app only listed it as a "minor accident."

Additionally, I attempted to test drive another car, but the owner backed out at the last minute despite agreeing to my offer. To make matters worse, the representative from CarSwitch who assisted during the process barely spoke English and seemed more like a seller’s agent than a neutral mediator, pressuring buyers rather than facilitating a fair deal.

Now, when I wanted to test drive another car, CarSwitch informed me that I could no longer do so for free—I would have to pay upfront, possibly as a booking fee. This contradicts their claim of offering free test drives, making the entire process misleading.
Show more