Cascade PBS Reviews: Is It Legit?

Name: Cascade PBS
Rating: 3.56667 (30 reviews)

Cascade PBS

KCTS TELEVISION

🎬 Entertainment

📡 News

Customer Experience

Positive experience17.2% of reviews

Neutral13.8% of reviews

Negative experience69.0% of reviews

~ Based on 29 written reviews from the US App Store.

Is Cascade PBS Safe?

Cascade PBS appears mostly safe based on user ratings. AppsHunter Safety Score for Cascade PBS is 71/100.

This assessment is based on 30 user ratings, with an App Store average of 3.6/5.

Safety Analysis

53.3% of ratings point to a safe experience

20.0% of ratings suggest some concerns

26.7% of ratings point to a risky experience

~ Based on 30 App Store ratings for Cascade PBS.

Is Cascade PBS Legit?

Cascade PBS appears to be a legitimate app. AppsHunter Legitimacy Score for Cascade PBS is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

“Free app”

I just thought it was funny because it says free app, and the first thing it says is to donate to start watching….

EEJO2695

2 months ago

Response from developer

Fair point, and thanks for pointing out how that first message might come across. The app itself is free to download and use, and we offer free live TV streaming for viewers in our broadcast area, along with a variety of free on-demand programs. As a local PBS member station, we rely on viewer support to fund our programming, so some content is only available through Passport, a member benefit for those who donate $60 or more annually. Please feel free to reach us at cascadepbs.org/contact, should you have any additional questions about membership or streaming.

Landscape mode is gone after the recent update! Why?

Please bring it back! Very annoying to have to watch in portrait mode on my iPad.

Still no landscape mode after over a month! Ridiculous not have the option for the iPad! Asking again to please bring it back!

Thank you for finally bringing landscape mode back.

&&n£

a year ago

Landscape mode is gone after the recent update! Why?

&&n£

a year ago

What happened to iPad landscape?

The latest update messed with the iPad app which no longer plays on landscape. Please fix.

TSTobias Scout

a year ago

Intermittently Works, Poor Support

I’ve donated to Cascade PBS and KCTS9 every year. The apps intermittently work, sometimes don’t recognize me despite recent donations. Customer support is poor. Very frustrating.

The response that I received from a developer was to contact Donor and Audience Relations.
Seriously?! They can’t fix the issues with your software app!

MSMom Sheltie

a year ago

Response from developer

Sorry to hear that you are experiencing issues with our app. Our Donor and Audience Relations Team is here to support you. Please contact us via email at customerservice@cascadepbs.org, or by phone at 1-800-937-5287 (M-F, 9am-5pm).

Intermittently Works, Poor Support

I’ve donated to Cascade PBS and KCTS9 every year. The apps intermittently work, sometimes don’t recognize me despite recent donations. Customer support is poor. Very frustrating.

MSMom Sheltie

a year ago

Response from developer

No Landscape Mode

If Cascade PBS is still interested in viewer support this is likely not the best way to encourage that.

Bbyabike

a year ago

PBS app so much better

The Cascade PBS app is a poor substitute for the PBS app. Two examples: when I searched for an episode title I found it easily on the PBS app but the same search yielded nothing on this one. Also, I want to save an episode in a series (like American Experience) but I can’t seem to do so in this app. Cascade PBS - if you’re gonna offer a local alternative, you need to do it well!

Llaurabeth2

a year ago

Why portrait mode?

Please bring back landscape mode.

@T@11 th3 n1ckn@m35 @r3 t@k3n

a year ago

Landscape mode is gone after the recent update! Why?

Please bring it back! Very annoying to have to watch in portrait mode on my iPad.

&&n£

a year ago

still the most annoying app

There's always a new, unpleasant surprise with each update and no action on long standing problems with this app

New with this update? The app is frozen in the vertical orientation on my iPad, it does not rotate to the horizontal orientation. Makes it completely useless for watching programs on my ipad now.

Still not fixed? The need to login again after a new app update, which none of my other streaming apps require. Why does this happen? Apparently because the update deletes the app database as evidenced by the loss of my watch history and my list of bookmarked programs I want to watch in future.

RRdbkorn

a year ago

App crashes at opening

I love PBS but the functionality of this app is so frustrating! 40% of the time the loading screen freezes/glitches and can’t be fixed (even after quitting/reopening).

Ffheathers1

a year ago

Doesn’t work

They are happy to take your money. App doesn’t do anything. Be careful, if for some reason you do send them money, because the default is for monthly payments, which you may not have intended. They deserve to fade from existence. Dishonest and incompetent.

PPseudotsuga

a year ago

Response from developer

Sorry to hear that you are experiencing this issue. Our Donor and Audience Relations Team is here is help. Please contact us at on the web at, https://video.cascadepbs.org/contact/general, or via email, customerservice@cascadepbs.org.

Too bad, very disappointing

Very frustrating experience trying to set up an account and log in. The Passport section functioned perfectly, what a surprise. But still can’t watch the shows I want to, it keeps telling me I need to set up passport. Horrible app.

HGHorrible app, very glitchy

2 years ago

Great When it Works

The app both on my phone and on our our Fire TV works intermittently. We have tried it on internal and external drives. It’s so frustrating to not be able to just have regular access to it when you’ve paid a donation and you’re getting into a show and its characters but can’t watch it when you want to half of the time. When it does decide to open up, there have been no problems.

Bbigjoedaddy

2 years ago

Response from developer

The current generation API for all our platforms has had performance degradation for the past few days. We have increased the resources to compensate somewhat but we’re still working with our provider on the issue, and hope to have things restored as soon as possible. Sorry for any inconvenience.

most annoying app

Constantly asks me to sign in, not only every time I open the app but also after I watched a video and am trying to watch the next video. I see from other reviews this issue has been reported by users a year ago and the app maker committed to fixing the problem. And still the problem exists.

RRdbkorn

2 years ago

Totally useless

Can’t open unless you are a member

M0Mil 02025

2 years ago

Absolutely Worthless

Particularly if you’re in Canada, because many shows are not available. Also, they make it a nightmare to sign in (my login isn’t working with Cascade, but works with the PBS app), and an even worse nightmare if you want to stop donating (for services you’re not getting). It’s like it’s all just set up to rip off seniors who don’t even know they’re subscribed to monthly subscriptions. And they do this all with zero shame. It’s so awful.

TToolio

2 years ago

Very annoying

I created a. Account and set up the donation . The money was charged immediately but I could not get past to donation page to watch shows

MFMiss scarlet fan

3 years ago

Frustrating

Completely confusing… registered with AppleID. Monthly subscription debited from my account and can not log in without doing another donation. Can’t use it. Frustrating customer experience

YYannick123455

3 years ago

Response from developer

Sorry to hear that you are experiencing this problem. Please contact our Donor and Audience relations team so we may work to address your issue. You can reach us via our contact form at kcts9.org/contact.