CaseHero

CaseHero

Calls, Chats, Bills & Refunds

13 ratings
5 reviews
Free
In-App Purchases

Details

  • Released
  • Updated
  • February 19, 2026
  • September 22, 2026

Features

CaseHero screenshot #1 for iPhone
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CaseHero screenshot #6 for iPhone
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About

This app automatically records customer service calls, creating a timestamped record of promises and key facts with audio proof. It helps you track follow-ups and access community insights on company performance. Ensure you have evidence of what was promised during your initial interactions.

✓Automatic call documentation
✓Timestamped Call Receipts
✓Audio clips for proof
✓Follow-up tracking
✓Community tips
✓Company report cards
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What's New in CaseHero

1.70.0

September 22, 2026

Siri gets faster and smarter, and Capture arms by voice. HEY SIRI, PUT CAPTURE ON Say "Hey Siri, put capture on with CaseHero" and your Lock Screen is ready for the next call. Name a case and it arms that one: "put capture on for Allstate." Tap the tile when the call comes in and recording starts by itself, filed to the right case and named for you. Your phone never has to leave your pocket. SIRI FINDS YOUR NUMBERS FIRST Ask Siri to call a company and CaseHero now checks everywhere you have saved a number before it looks anywhere else. Where it looks: - Your favorites - Contacts you saved in CaseHero - Companies you found with Find Business - Companies you have already called - The Support Directory - Your iPhone contacts A number you saved inside CaseHero always wins over the one in your address book. No match anywhere? CaseHero opens a search for that company instead of giving up. FASTER SIRI CALLS Siri calls to big companies could time out before finding the number. CaseHero now checks every source at once instead of one after another, so the call starts right away. A CLEARER SHARE SHEET Picking a thread when you share into CaseHero now shows what each one is about and when you last touched it, so you can tell two cases with the same company apart. LOCK SCREEN FIXES The Capture tile now shows the CaseHero mark, and any tile that is running always appears in your Capture list so you can turn it off. --- Have a question or something that is not working? Tap More, then Live Chat, and we will answer you in the app.

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Subscription plans

Basic Plan

5 active cases, 90 minutes per month, and profile tags

$2.991 Month
How to cancel CaseHero subscription ⁉️

User reviews

Can’t believe it took this long for something like this to come along!

Helped us save $476 for a home service we never agreed to pay.

Can’t believe it took this long for something like this to come along!

Helped us save $476 for a home service we never agreed to pay.

Game Changer!

Incredible tool! What a completely different experience when dealing with customer service.

Response from developer

Thanks! Really appreciate you taking the time. Glad it made a difference on a call. If you ever run into a company or situation where it falls short, send it my way and I'll work on it.

Great App!

Great app! User friendly and would recommend to everybody.

Response from developer

Appreciate it! Reviews like this genuinely help a small operation like ours. Thanks for the recommend.

Great app! Very helpful

Casehero helped me successfully recoup a refund that I was owed- HUGE win!

Response from developer

Love hearing this. So many people are told one thing on a call and then struggle to prove it later. Really glad CaseHero helped you get the outcome you deserved.

FAQ

Does CaseHero have ads?

No, CaseHero is ad-free, allowing for an uninterrupted user experience.

How often is CaseHero updated?

The app was last updated on May 26, 2026, indicating active development and support.

What devices does CaseHero support?

CaseHero is available on iPhone, iPad, and iPod, offering broad compatibility within the Apple ecosystem.

What is the age rating for CaseHero?

CaseHero has an age rating of 17+, suggesting it may contain content or features more suitable for mature users.

How does CaseHero help with customer service disputes?

CaseHero creates a Call Receipt after each interaction, documenting promises and key facts with audio proof, which can be used to resolve disputes.

Can I track follow-up actions with CaseHero?

Yes, CaseHero includes follow-up tracking features to ensure that no commitments or actions are missed after a customer service call.

What kind of information is on a Call Receipt in CaseHero?

A Call Receipt in CaseHero includes a timestamped record of promises, commitments, and key facts stated during a customer service call, along with audio clips as proof.

Does CaseHero offer insights into company performance?

Yes, CaseHero provides company report cards that show how businesses treat their customers, based on user-submitted information and experiences.