Annoying
It’s so fiddly and annoying having to fill in great long forms on my tiny phone screen. I’d much rather have a website. It makes a stressful process even more difficult. As far as I’m concerned it’s just another way for the solicitors to make money out of us. I certainly don’t want it but when I phoned to ask about alternatives the administrator refused to answer my questions so I felt forced to download it.
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Poor UX and buggy appp
It’s easier to do everything on a browser
0 Stars - utterly useless
This app is worse than email communication. You’re expected to read A4 legal documents on your phone, the app doesn’t work
AND they’ll charge you for using the app later in your conveyancing bill!
Any IT issues are handled by a vague “IT is looking into it” we all know what that means..
AND they’ll charge you for using the app later in your conveyancing bill!
Any IT issues are handled by a vague “IT is looking into it” we all know what that means..
Impossible
I have tried to use this app today and it is more than frustrating. No wonder it has such rubbish reviews!
Appalling app
For something so important as getting contracts right etc, doing this via a mobile app is hopeless. No notifications, hopeless messaging - waste of money and frustrating to use.
Cannot login
Cannot reset password, comes up with an error each time, have removed and reinstalled but error each time. So no means to log in now.
Horrible communication and slow process
I haven’t received any reply through the app communication systems. They are quick to acknowledge receiving it, but have never actioned any of the messages. The process section that should show the progress doesn’t seem to be updated consistently. Good thing is that it is easy to see documents and sign questionnaires. Also, the app has not crashed.
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