Larry Thompson
Easy to use and very convenient
Hometown Bank
Five stars for a star bank!
Not a great app
App constantly has you going through security loops. It will not allow you to use bio log in. No I have to use two phones to log in. Will be looking to swap banks and find one with a better app.
Terrible app
Truly the worst banking app I’ve ever used and now the online banking portal will not work independently. Cannot access my accounts without calling.
To much mess
The online has to Many issues. I have to keep verifying myself when I log in on my computer or iPad and at one point I was needing to transfer money and couldn’t do it on my phone because it wasn’t verified. It’s becoming to big of a hassle for me to use it and making me consider switching to BOM. And they offer incentives that would greatly benefit my family.
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Logging on needs improvement
Love the app —after being logged in. My only complaint is how long it takes to authenticate and pull up the accounts after signing in. I appreciate the added security but it takes too long compared to other banking apps I use.
My grandmother can operate this
Flawless
Owner
Mohamad Ayache
It’s sufficient
Solid
Good app
This app has been a great convenience for me and my family
Please bring the old app back!!
Updated: Still cannot stand the new app, still super glitchy. Considering changing to BOM because of the issues we are constantly have with their new system.
The new app is super glitchy. I can be logged in to my account on my phone app and on the computer at the same exact moment, they will both show my account is at two different amounts. The “current” vs “available” balances just lead to more confusion. I try to make payments on the app to my mortgage and it won’t allow me to make a payment unless I select the “other” option, next month roles around and it is now listed as having late charges because the “other” payment didn’t post as the payment for that month. Very disappointing in the new app and system. The old system was super reliable and we really wish they would bring it back!
The new app is super glitchy. I can be logged in to my account on my phone app and on the computer at the same exact moment, they will both show my account is at two different amounts. The “current” vs “available” balances just lead to more confusion. I try to make payments on the app to my mortgage and it won’t allow me to make a payment unless I select the “other” option, next month roles around and it is now listed as having late charges because the “other” payment didn’t post as the payment for that month. Very disappointing in the new app and system. The old system was super reliable and we really wish they would bring it back!
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BBM
Great app
G Rew
User friendly. Very secure. Well done and complete
Outstanding
I love this app and I love CBLA.
Upgrade
Much better than the older version
New app UPDATE
I have tried multi times to update the app so I can access my bank accounts but it will not work
Community Bank 👍🏻
I love this bank. Have been doing business with them over 30 years. I no longer live in Louisiana, but CBLA will always be my bank! The customer service is the best.
Category trouble
Wish I could designate categories when paying bills. Also wish I could add a memo note to my payment checks ( like -“ please apply this payment to my escrow account “. )
Very easy to navigate!
I find this app very much improved. It is very easy to navigate and I can see and do all the transactions I need from it.
Hometown Bank
Five stars for a star bank!
