CBLA Mobile Banking User Reviews
Customer Experience
~ Based on 60 written reviews from the US App Store.
What users say
Summarized from real user reviews of CBLA Mobile Banking. Based on 440 reviews and a 4.6/5 average, it highlights the 16 positives and 16 negatives reviewers mention most about this Finance app.
Positive things
- ππ»Great customer service
- πVery easy to navigate
- πUser friendly
- πModern and efficient
- πGreat app
- πHelpful
- πSecure
- πConvenient
- πGood improvement over older version
- πTimely account updates
- πAccessible
- πFriendly
- πPatient
- πQuick and accurate
- πMakes banking easier
- πWell done and complete
Negative things
- πGlitchy and confusing
- πOld app was better
- πDifficult to navigate new format
- πInaccurate balance displays
- πPayment issues
- πLacks certain functionalities
- πGUI reminiscent of old systems
- πNo notifications
- πCannot see card number
- πConfusing account overview
- πTerrible since update
- πDeposits take too long to apply
- πWithdrawals are immediate
- πLocked out frequently
- πBill pay disappeared
- πNo option to lock card
Is CBLA Mobile Banking Safe?
CBLA Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for CBLA Mobile Banking is 91/100.
This assessment is based on 440 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 393 App Store ratings for CBLA Mobile Banking.
Is CBLA Mobile Banking Legit?
CBLA Mobile Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CBLA Mobile Banking is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I love this bank. Have been doing business with them over 30 years. I no longer live in Louisiana, but CBLA will always be my bank! The customer service is the best.
Wish I could designate categories when paying bills. Also wish I could add a memo note to my payment checks ( like -β please apply this payment to my escrow account β. )
I find this app very much improved. It is very easy to navigate and I can see and do all the transactions I need from it.
Five stars for a star bank!
Great app
Mohamad Ayache
I love this app and I love CBLA.
Much better than the older version
Old app was easier.
GUI reminiscent of MS 3.11 for workgroups
probably the easiest app to work with
This app is fairly easy to use and understand. Certain functions of this app require you to call into the branch to get assistance.
User friendly. Very secure. Well done and complete
Five stars for a star bank!
I find this app very much improved. It is very easy to navigate and I can see and do all the transactions I need from it.
The new app is super glitchy. I can be logged in to my account on my phone app and on the computer at the same exact moment, they will both show my account is at two different amounts. The βcurrentβ vs βavailableβ balances just lead to more confusion. I try to make payments on the app to my mortgage and it wonβt allow me to make a payment unless I select the βotherβ option, next month roles around and it is now listed as having late charges because the βotherβ payment didnβt post as the payment for that month. Very disappointing in the new app and system. The old system was super reliable and we really wish they would bring it back!
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App is very helpful
Love my bank so helpful and caring
Great app
I have had great customer care while banking here since moving to the area in 2021. They went above and beyond to help me get set up with my debit card in hard when their machine malfunctioned and I had to work, and theyβve always been helpful and knowledgeable when I need help with an issue which happens rarely. The app is great for my personal use needs, it keeps a mostly real time overview of my current balance and recent transactions, and remote deposits are almost always as simple as taking the pic and sending it. When thereβs an issue, they contact me directly and we work through until a solution is found that gets my money available as soon as possible. My local branch is the South Bossier location.
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