Staff
Having recently taken out a family membership I have been very impressed with the quality of customer service that you have in the Roe Valley Leisure centre. From Jessica at the reception area who was so accommodating and knowledgeable in her booking and ict skills. Nothing was too much trouble. To Annie who completed my gym induction with empathy and professionalism. I’m 57 with blood pressure and a heart condition so it was all about what would be suitable for me. At all times I was made to feel important and the complete focus of Annie’s attention. On my second visit I met Willard another instructor who took the time to speak to me and make out a tailored programme to suit me. This programme was waiting for me this morning even though Willard is on a weeks holidays. So far I’m very impressed with the standard of service, quality of care and also how clean and well run the gym and well being areas are. My wife and I will certainly be getting good use out of our monthly subscription. GMcGinnis.
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Poor design
Poorly designed app.
Review of app
Unable to book class via the ad op and pay using my credit card - this has been happening all week . No good if I want to book a class which fills up quickly
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Review
Brilliant app & great information
