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CCleaner User Reviews

CCleaner – Phone Cleaner
🔧 Utilities
📊 Productivity

Customer Experience

Positive experience26.9% of reviews
Neutral6.3% of reviews
Negative experience66.8% of reviews

~ Based on 208 written reviews from the US App Store.

What users say

Summarized from real user reviews of CCleaner. Based on 3K reviews and a 4.6/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Fast and efficient
  • 💡Useful photo/video management
  • 👍Great on PC, works well

Negative things

  • 🐛Crashes and freezes frequently
  • 🤔Limited functionality compared to PC version
  • 💰Paid subscription required for full features
  • 🤷‍♂️Doesn't work as expected

Is CCleaner Safe?

CCleaner – Phone Cleaner appears safe based on user ratings. AppsHunter Safety Score for CCleaner is 92/100.

This assessment is based on 3,039 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
4.7% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 3,039 App Store ratings for CCleaner.

Is CCleaner Legit?

CCleaner – Phone Cleaner appears to be a legitimate app. AppsHunter Legitimacy Score for CCleaner is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Worse Experience Ever

I have used this app on my Windows computer and tried it on my phone, but it was like going from purgatory to hell. This incompetent app deleted all of my important contacts. I didn’t know until Siri told me he couldn’t find my contacts that I asked him to call. It was about to delete a lot of pictures without showing me the actual picture. It just showed me a gray box and wanted to delete it. When I tried one picture and went to the trash, it was actually a good picture. It was deleting it. I would stay far away from this app unless you want to go wild after losing all of your memories.
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FireAndPenFireAndPen

Not worth it

I downloaded the phone version of this app and all it does is edit my videos, photos and contacts
I need it to work like the computer version, this should be $5.

I want a refund.
AmlaFenugreekAmlaFenugreek

Horrible.

I don’t know if they think this is funny, but they used a website ad showing a “notification” which when you click on it, it redirects you to a website saying theres a “virus” on my iPhone and I need to download this app.
Joe BartaloziiJoe Bartalozii

Horrible

Don’t download it, it’s dose not work there fake and change so much money that I didn’t agree
Unknown!!101Unknown!!101

Takes too long for scanning

I paid the app but it’s been a day that it is scanning the content of my phone. Not sure if that’s normal since I use on my computer it worked always fast. My iPhone is 128gb so it’s not a large amount to scan
leozito31leozito31

Response from developer

Obrigado por informar. Uma digitalização que permanece ativa por tanto tempo não é esperada. Force o encerramento e reabra o app, reinicie o iPhone e verifique atualizações do CCleaner e do iOS. Se continuar, envie o modelo do iPhone, a versão do iOS e do app em support.ccleaner.com para investigação. *CCleaner

Schlecht auf Apple

Nicht durchführbar obwohl gekauft! Von daher wird das ganze wieder gekündigt
Fledermaus101Fledermaus101

Response from developer

Danke für den Hinweis. Ein App-Store-Abonnement lässt sich unter Einstellungen > Ihr Name > Abonnements > CCleaner > Abonnement kündigen. Die Löschung der App beendet das Abonnement nicht. Für eine Rückerstattung wenden Sie sich bitte an Apple unter reportaproblem.apple.com. Bei Problemen mit der Nutzung finden Sie Hilfe unter support.ccleaner.com. *CCleaner

Does not work on iPhone

This is just a media cleaner. Nothing else, totally unlike the Windows version.
FierrabrasFierrabras

Suppose to be free

I have a free version of my Windows computer and I thought this was also a free version for my iPhone. Could not get through the set up without having to be charged for this version. Is there a free version for the iPhone?
WN3WN3

Abzocke!!!!!!!!!!

Ich wollte das Probeabo testen für drei Tage. Doch es wurden direkt 29,99€ abgebucht. Das ist eine Frechheit ! Ich hatte gar keine Chance die App auszuprobieren
Evilia13Evilia13

Response from developer

Danke für Ihren Hinweis. Käufe und Testabos im App Store werden von Apple verarbeitet, und ein Testabo wird kostenpflichtig, wenn es nicht vor Ablauf gekündigt wird. Die Kündigung erfolgt in Einstellungen > [Ihr Name] > Abonnements > CCleaner > Abo kündigen, und eine Rückerstattung können Sie direkt bei Apple unter reportaproblem.apple.com beantragen. *CCleaner

iPhone C cleaner doesn’t have same options as android

Why can’t I clean the cache and data in my iPhone? Thanks for the response!
SharonKStoneSharonKStone

Hard to load

I am having trouble with loading the program.
Coffee ernCoffee ern

Kündigung sehr schwierig

Nur nicht abschließen! Eine Kündigung ist nur sehr schwer möglich.
KeeeinerKeeeiner

Response from developer

Danke für Ihr Feedback. Ein Abo wird auf dem iPhone über Einstellungen > [Ihr Name] > Abonnements verwaltet, und das Löschen der App beendet die Zahlung nicht. Wenn Sie noch Unterstützung brauchen, hilft support.ccleaner.com weiter, und über eine 5-Sterne-Bewertung würden wir uns sehr freuen. *CCleaner

No option to scan

Would happily pay for this app, if it would work. It can’t scan an iPhone SE nor give instructions on how to do so. It just FREEZES the screen.
Grandpa ChetGrandpa Chet

Outil pratique et simple

simple et utile, à avoir dans votre caisse à outils
Dracula62Dracula62

Response from developer

Merci pour votre retour chaleureux. Nous sommes ravis que CCleaner vous accompagne au quotidien pour garder votre iPhone bien organisé. *CCleaner

Komplette Abzocke

Die App ist ja übelst der Schrott.
Schäme mich richtig für mich selbst, dass ich darauf reingefallen bin ein Abo abzuschließen. Ich dachte, dass ich mit dem Abo wenigstens die Möglichkeit habe irgendwas aufzuräumen. Aber das höchste der Gefühle ist etwas zu „optimieren“, wenn man mehrere Dateien ausgewählt hat, die man löschen möchte. Das „optimieren“ führt aber nur dazu, dass die Dateien verkleinert werden können. Auch Kontakte werden gar nicht in echt zusammengeführt.
Komplette App ist Fake
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juni.schandljuni.schandl

C’était mieux avant…

Connaissant l’application depuis de nombreuses années, il s’agissait d’une appli GRATUITE très utile jusqu’au jour où l’argent a fait tourner des têtes… maintenant sans payer elle ne sert strictement à rien… PASSEZ VOTRE CHEMIN
Enzo458Enzo458

Does not work

Can’t even load the photo library images for them to be cleaned even though it has full access. It has no really useful features. Just a broken poorly built app.
PaulthelegendPaulthelegend

No mass delete

Can’t mass delete contacts
NancespinosaNancespinosa

Rubbish compared with android version

Honestly it might be due to restrictions Apple have put in place but if you’re used to the amazing quality of this app on android and try it on iOS you’re going to be dissatisfied.

Doesn’t do anything that you can’t already do with native apps/utilities
PadalynePadalyne

Não baixem nem assinem

Muito pior que a versão para Android. No IOS não há limpeza rápida como na foto que inclui apps e cachê. Os arquivos de mídia tudo você precisa selecionar como se estivesse na própria galeria. Me arrependi totalmente de baixar e jogar meu dinheiro fora!
Flavio MottaFlavio Motta

Response from developer

Olá, Flavio, no iPhone a experiência é diferente porque o CCleaner para iOS atua na biblioteca de fotos e vídeos, contatos e cofre privado, e o sistema não permite limpar cache de outros apps como no Android. Se a compra foi feita na App Store, o reembolso é solicitado em reportaproblem.apple.com. Se quiser falar sobre a compra diretamente com a equipe, use support.ccleaner.com. *CCleaner

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