CCSD Onboard Reviews: Is It Legit?

CCSD Onboard
CCSD Onboard
Clark County School District - Transportation Dept.

Customer Experience

Positive experience16.2% of reviews
Neutral6.8% of reviews
Negative experience77.0% of reviews

~ Based on 74 written reviews from the US App Store.

What users say about CCSD Onboard

Is CCSD Onboard Safe?

CCSD Onboard does not appear safe based on available data. AppsHunter Safety Score for CCSD Onboard is 43/100.

This assessment is based on 154 user ratings, with an App Store average of 2.0/5.

Safety Analysis

19.6% of ratings point to a safe experience
5.2% of ratings suggest some concerns
75.2% of ratings point to a risky experience

~ Based on 153 App Store ratings for CCSD Onboard.

Is CCSD Onboard Legit?

CCSD Onboard appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CCSD Onboard is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very Inconsistent

The tracking is never correct for me. It will say the bus is 3 stops and 20 minutes away. Then the very next minute it will say our stop is next and 6 minutes away. It’s very frustrating.

Great idea absolutely horrid execution

Tracking the bus to make sure it’s on time or where it’s at. Sounds like a good idea until the app doesn’t work ever bus locations are never updated. Says it hasn’t left the school when it arrives. Say it’s supposed to arrive five minutes ago based on the time it left the school it’s literally a horrible app. It makes no sense.
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Sucks… never work, or drivers dont turn on gps of the bus…

Never shows the bus so whats the point of having this St**** app…CCSD SUCKS… and if you call to ask what’s wrong, they always said they were doing upgrades or something else…

Meh

It’s being alright for me, only a few issues. I just wish you’d be able to track late bus

Reliably disappointing

It's a great system to constantly be let down and left with wondering how much the kids really matter. ESPECIALLY those in special programs.

Don’t count on it

Terrible app, Tracking barely works, Buses always late, but what else would you expect from Clark county.

The worst

I wonder how much ccsd paid for this app. It’s useless and worthless. Today is telling me they cannot identify the bus my kid got into. Last week barely work. The fact the buses are late tells me whoever is in charge is totally incompetent.

Poor Job at Tracking

Ever since the 2026–2027 school year started, my bus was never tracked on this app, it never showed where it was and it was always late. Towards the end of the week, my bus never came, and school ended up starting without any bus coming to my stop. I never got an email saying it was late, I was never notified about it being late, and to make things worse, the app never tracked or found the bus. I would not recommend this app for bus tracking as I have always had problems with it throughout many school years in the past. If you want to get this app, I’d suggest reconsidering your choice.
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Frustratingly inconsistent

This app only works 20-25% of the time. Even just to post this review I've had to open and close it in the app store several times. There are times when itsays my daughter's bus in on the way to bring her home or pick her up but it is inaccurate not only in time of drop of or pick up but also where the bus is. The inconsistency has been seen repeatey by the people at the yard but they are still trying to get me to check the app . When the app has made a mistake they don't own up to it. They try and say it's user error. It doesn't seem as though anyone is trying to do anything about it. They need to offer the task of fixing it to one of the many Stem program classes or staff to improve.
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Sucks

I don’t know why they have it, also the bus gets here late.

Horrible

This app is awfully slow. When checking the app to see where your bus is, it gives its last location and a number on top. The buses location should be live, but it always has an issue within the app.

Great when it works

I’ve found it reliable most of the time; but it doesn’t work, it reaalllyyy doesn’t work. I use this app to track the bus my autistic little brother is on. He can speak but cannot tell us if something happens or give details. I’ve had issues of the app tracking the wrong bus and not knowing where he is for over an hour. And since 12/8/25 to today 12/10/25, the bus tracking has not shown up at all for both pick up and drop off. It’s caused immense stress not knowing when he’ll get home because the drop off time changes frequently, i.e. consolidated drop offs last minute or change in drivers. So my family relies heavily on being able so see where the bus is. That being said, when the app does what it’s suppose to, I love it and really appreciate that my family has way to make sure our kid gets home safely. If this continues to be an issue, I’ll just have sew an airtag into my brother’s backpack.
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Functionality

The website does not work.
The busses frequently do not show up, only to realize that it passed a half hour ago when you were looking at it.

This app is doggy doodoo

Very inaccurate

Ofcourse

Buses are always late, for all schools, my children have to sit in the cold and wait 15 minutes or more for the bus, but its ccsd ofcourse its going to be like that 🤷🏽‍♀️

Won’t let me sign back in after signing me out suddenly

The app has signed me out, I’m trying to check to see where my child is currently on the bus, I cannot sign back in no matter what. The app refuses to work when my child is riding the bus, I have no way of knowing where they are. I’m getting confusing error messages that don’t make sense. This is unacceptable!
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Unreliable

This app is so unreliable. On the one or two days a week it actually shows the bus it’s not where it says it is 8/10 times. What is the point. One day my daughter waited 40 minutes for the bus because it said a 20 minute delay and it registered that the bus was one stop away. Will anyone ever fix it??
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Disappointing

They are always late. No warning, no nothing. I would go to 0 stars if I could.

literally never works

always saying waiting to identify bus fix ur app already it’s been a week

Horrible

This app might be the most pointless thing ever it never works it’s always buffering or can’t find the bus and now I’m late for 50% of my school year