I use ccu in my town
Love the app
Change bill pay date options
Please review the bill pay date section. More steps than necessary.
Great
Great app and intuitive feel for the interface!
Love this app!
Love this app, and love this credit union! The app is really easy to read, and navigate. You can do any and all you banking needs right on your phone. Super convenient!
Very disappointed!
Tom and I have had accounts at CCU for decades. Now, as I try to close our accounts at
SFB and KEEP our account at CCU, I can’t even make a remote deposit at CCU. I now live in MIddleton, so remote deposits are my only choice.
Last week I attempted to make a remote deposit on the 3rd. It was rejected. I corrected the reason for rejection today (that I didn’t WRITE “for remote deposit only”) I only checked the box as it was printed on the back of my check. I did this after I called and talked to someone about why my check was rejected. Then I sent the check back through. Now I see it’s been rejected AGAIN. Obviously NO one is monitoring your system. At the very least I feel I should receive a notice from a person that my remote check has been rejected and how I should proceed. Your competition SFB, sends a message to alert customers of these issues.
I will have to call tomorrow and find out HOW I can successfully make a remote deposit.
Thanks a lot for a very annoying system that relies on the customer to solve these problems.
Sally (Sarah) Lister
SFB and KEEP our account at CCU, I can’t even make a remote deposit at CCU. I now live in MIddleton, so remote deposits are my only choice.
Last week I attempted to make a remote deposit on the 3rd. It was rejected. I corrected the reason for rejection today (that I didn’t WRITE “for remote deposit only”) I only checked the box as it was printed on the back of my check. I did this after I called and talked to someone about why my check was rejected. Then I sent the check back through. Now I see it’s been rejected AGAIN. Obviously NO one is monitoring your system. At the very least I feel I should receive a notice from a person that my remote check has been rejected and how I should proceed. Your competition SFB, sends a message to alert customers of these issues.
I will have to call tomorrow and find out HOW I can successfully make a remote deposit.
Thanks a lot for a very annoying system that relies on the customer to solve these problems.
Sally (Sarah) Lister
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Love this app
So convenient and very easy to use.
New system
I love this new online system! So easy to use!
Hate it!
This format is aweful!! I can hardly tell what’s what, and it’s to complicated to see all my info on my accounts. I have to navigate the app more and that’s just annoying
Balance
I don’t like I can’t see the pending transactions or the name. Also the pending balance is not listed. Is available with the pending balance??!!! So confusing
Not every revision is an enhancement
This has improved the online app to the point that it is nearly unusable.
Update 12/2024
I do not like the new update. I prefer the old version. Is there a way to keep the old version?
New app
The new app is over complicated and just trash the old one was simply and quick had everything you needed
More functional; less convenient.
This app is able to do a bit more than the previous one; but it’s a lot harder to find and view my transaction history for balancing my personal ledger.
Old app was better
I liked the old app better.
Update is garbage
Can’t use my card for anything since this updated version started. I’ve called, they said everything’s good to go but it’s still not working. Gonna try to get a new card n activate it to see if that makes things better.
Easy to install and begin using
This was easy to install and walk through the set up. I love the added security!
