Hard to use/ crush all the time
People who is behind this app and developed it should quite their job. They are incompetent. So hard to use and crush after I submitted all my bottles.
More of a question…
Love the app and I found an add to apple wallet feature but it doesn’t work? Maybe it’s my phone but has anyone else been able to add it to their wallet? Please let me know and if it’s broken or not
It don’t work
When i signed up my account it just said Error, failed to get user. Therefore no barcode to scan. Looked it up and there was no solution. I’ll be littering from now on
Took my money
Did the can collection for the first time the other day, saved up all my cans for months then went to return them and downloaded the app, followed the prompts etc then just met with ‘user error’ the only option was to donate the money
Works fine
Wanted to check if a container would be accepted. Scanned. Works.
Typical Victorian Government Botch
Went to recycle half a dozen Red Bull cans and they were all rejected- apparently they don’t qualify even though they are drinking cans. Really don’t bother!
Buggy
Got it to work on my phone, but my wife can’t log in or create a profile without a ‘unknown error’ stopping everything. All software is up to date. Disappointing.
Constant errors, cannot even find my location
This is a fairly poor effort. Type in your postcode and it doesn’t direct to anywhere local. Busted app as well as busted deposit centres everywhere. Appalling.
Waste of time
First the app wouldn’t install. Then signup took ages because it’s too difficult. Then it failed to log in after I’d signed up. So 1/2 an hour wasted feeding in cans and signing up only have to walk away with no refund!
App won’t validate phone number
I drove to the recycling depot with a car full of cans expecting to just deposit them and get cash. Had to download this app that would y verify my phone number. Then it locked me out for an hour. Had to pack all my cans back up. Absolutely shocking experience and completely useless. Will be throwing cans out now.
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Buggy
I haven't come across issues with getting paid through the app, but all of my refunds disappeared at one point, didn't get the money for a week, and now I'm missing a huge chunk of what I had recycled and no refunds showing. Not the end of the world but it was nice to see how many I'd recycled since it started. Might just go to getting cash now.
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App very buggy
See previous comments. App may won’t work first time you show up so make sure to set up ahead of time.
Verification doesn’t send
For months now the app is telling me I need to verify my phone number so when I follow the prompts to get the code texted to my phone, no text message is ever sent/received!! Therefore I cannot use ANYTHING in this app anymore because I can’t get past the verification stage, even though I’ve had it for ages and have received refunds for my recycling.
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Doesn’t work
Downloaded app, open and create account, receive confirmation email which confirm, app just shows “failed to get user”. Log out back in same thing. What a joke. Government ineptitude exemplified.
Search is completely useless worse than 20 year old Windows XP search. Embarrassing someone would make this so bad.
App doesn’t work without Safari installed. So if your work uses Edge due to security policy recommendations from the Australian and VIC government, this vic government app won’t work.
Clown week whoever made this app. Give up get someone competent.
Search is completely useless worse than 20 year old Windows XP search. Embarrassing someone would make this so bad.
App doesn’t work without Safari installed. So if your work uses Edge due to security policy recommendations from the Australian and VIC government, this vic government app won’t work.
Clown week whoever made this app. Give up get someone competent.
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Worst app doesn’t work! And 1 star is 1 too many!
The app doesn’t work and the help desk bot keeps repeating the same message!
Worked once.
Worked OK the first time. Saved up a load of recycling the second time only to discover the machine wouldn’t work. Waited a couple of days and tried again. Put the recycling through and stupidly misplaced the receipt. The second recycling effort didn’t show up on my account. Wasted effort, won’t bother again.
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Needs work
The app is really poorly done. Bugs and errors everywhere.
Horrible
This app is horrible. Shows locations of areas to deposit your cans that don’t even exist. Plus doesn’t even show when the machine itself is faulty and the directions to the machines aren’t even where the machines are so you didn’t have to go searching for the machine. Horrible experience.
Obviously not tested
Flawed design.
Can’t enter bank details
Why not test these apps out before such a huge fail in roll out
Can’t enter bank details
Why not test these apps out before such a huge fail in roll out
Don’t waste your time
This app is not required to receive refunds and takes too long to set up and doesn’t even work properly.