Annoyingly flawed
Horrible
Buggy app
Very difficult
Okay-ish
Probably worst of all- when pairing the device- it asks if I want it to remember the device code for pairing. You select ‘yes’ and that does nothing because every pairing you still have to manually remember and input the code. If you go back to where the code is listed in the app, it kicks you out of the pairing. You can, however, alternatively copy the code. So that is a method to use before you start the pairing. It just seems that if you select the option to remember the code for pairing that it would be automatically entered when you go to pair the device.
Both are constant things. It’s just frustrating to go through the long click through before you can even get to the click page.
Device seems great but app seems unfinished
Response from developer
We appreciate you sharing your feedback, and we're glad the device is working well for your migraines. We require PIN pairing each time to maintain the security of the connection. As for logging, I have good news: our upcoming release should solve that issue - Dan from Cefaly
Please keep old app
Response from developer
I’m sincerely sorry the pairing is not working for you. The Bluetooth Low Energy connection can be sensitive, so we advise turning off other nearby Bluetooth devices and ensuring your Cefaly is charged. Could you please email info@cefaly.us so that we can follow up, learn more about the issue and resolve it for you? - Melissa from Cefaly
App sucks, device good
Response from developer
Thank you for telling us about these issues! The upcoming release should solve the logging issues (please let us know if it doesn't - info@cefaly.us). If you’d like some one-on-one help troubleshooting the pairing process, set up a free Coach call here: https://www.cefaly.com/meet-your-cefaly-coach - Melissa from Cefaly
Bugs
Response from developer
Thank you for telling us about this issue. I’ve passed along your feedback to our app team. If you’d like some one-on-one help troubleshooting the app, set up a free Coach call here: https://www.cefaly.com/meet-your-cefaly-coach - Melissa from Cefaly
Essentially non-functional
Response from developer
I'm sorry you're having issues with the app; I've shared your feedback with our dev team. We ask for the PIN code each time to keep your connection secure. The Bluetooth Low Energy connection can be sensitive, so we advise turning off other nearby Bluetooth devices and ensuring your Cefaly is charged. If you’d like some one-on-one help troubleshooting the Bluetooth connection issues and/or using the device, please schedule a free Coach call here: https://www.cefaly.com/meet-your-cefaly-coach - Dan from Cefaly
Great Refresh
Love it!
Changed my mind from original review
Original review:
Might update my stars later but so far this has fixed most of the bugs Cece was plagued with. It saves your pin so you don't have to continuously re-enter it, the device is much easier to connect, the controls are more intuitive, and it's a cleaner layout. I don't like the constant notifications, and I wish there was an "intensity down" button, but as of yet, this definitely beats the Cece app.
Response from developer
I’m sorry the app is not working well for you. The Cefaly app should be saving your PIN. Could you send us an email at info@cefaly.us? That way we can investigate what's happening and work on a solution. I'm happy to report that we have a new release coming out soon to solve the logging issues you described—thank you for helping us make the app better! - Melissa from Cefaly
New App
Real relief
Works great with my Cefaly!
Horrible Bluetooth Functionality
Response from developer
I'm really sorry you're experiencing these connection issues. The Bluetooth Low Energy connection of the device can be sensitive, so we advise turning off other nearby Bluetooth devices and ensuring your Cefaly is charged above 40%. To help us investigate and resolve this for you, could you email info@cefaly.us to provide a few more details? You can also schedule a free Coach call to troubleshoot the process. - Dan from Cefaly
