CelcomDigi User Reviews

CelcomDigi
CelcomDigi
CelcomDigi Telecommunications Sdn Bhd

Customer Experience

Positive experience18.8% of reviews
Neutral3.9% of reviews
Negative experience77.3% of reviews

~ Based on 181 written reviews from the US App Store.

Is CelcomDigi Safe?

CelcomDigi has mixed safety signals based on user ratings. AppsHunter Safety Score for CelcomDigi is 61/100.

This assessment is based on 140 user ratings, with an App Store average of 3/5.

Safety Analysis

47.9% of ratings point to a safe experience
6.4% of ratings suggest some concerns
45.7% of ratings point to a risky experience

~ Based on 140 App Store ratings for CelcomDigi.

Is CelcomDigi Legit?

CelcomDigi appears to be a legitimate app. AppsHunter Legitimacy Score for CelcomDigi is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

….

Very slow loading app.And suddenly you don’t have data,you want to buy ,you can’t without any mb

Slow

Too slow to load. I’ve always found Digi offers/plans to be unclear too…

Slow appp

This app is much slower than version Digi app, not comfortable to use

easily the worst app I have

very limited in function, stupidly designed to make accessing important account details as difficult possible, regularly updated to be harder to use each time. would give 0 stars if that was an option.

Good app

Very stable and easy to use

kono bar

selsai

big improvement

Big improvement over old site.

Celcom

Celcom’s app is efficient and reliable. It makes tracking usage and handling payments very easy.

Payment made not in history

Payment made every month but doesn’t show on the payment history on the app. Lousy.

Easy top up from overseas

Trusted telecommunications line and easy to connect from around the world. Thank you for the tremendous service.

Quick and Fast

The app provides better features and smoother navigation and performance.

Simple and straightforward

Really easy to use and clear for customers

Lemah

Kurang bagus

Useless and user unfriendly

App is impossible to use, have to log in again every time, it is extremely slow and annoying.
Why can’t such a big company sort out the many issues and shortcomings with their app??

*

Takes too long to load

Slow service post merger

Ever since the merger and switching to this app, my internet data speeds have gone down drastically from my previous Digi plan. Can’t even watch a video now without it pausing and buffering. Says it’s 5G but took us back to 3G to make the financials on this merger work. Use a different telco!

以前的版本好用

没有以前的 digi 好用

Very Slow App Performance

The new CelcomDigi app is very slow. It takes a long time to open even when my internet connection is strong, and sometimes it doesn’t load at all.

Honestly, I prefer the old MyDigi app because it was much faster and smoother. Please improve the performance.

Slow to load. Not user friendly

Generally this app is slow to load. Not helping with the network connection for CelcomDigi is getting worse.

I can’t even get the app to open when I use hotspot (I was trying to top up my internet- so was using another mobile provider hotspot). Disappointing with the whole app.

Even my total due not showing. Just taking a long time to load so I don’t bother checking because I can’t even click on the check bill. I’ll just wait when they send reminder to pay my bill. It’s just ridiculous.

Old Digi app is probably a lot better than this new app.
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Outstanding Service

User friendly service