CellWine User Reviews

Top reviews

Not functional

I have used this app for 3 years. It started off great, but I have not been able to scan into my cellar most wines over the last 3 months or so. Customer service is non-existent at this point, based on my experience. I send support messages with an automated response that “it is outside business hours and someone will be in touch soon” (paraphrase). Very frustrating.
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It Doesn’t Work

Taiwan based company with no customer service capability. Very poor wine scan ability. Currently you cannot add wine to your cellar, apparently due to technology issues with the company’s servers. Avoid this app.

Does not work

App does no work. Charged me for a membership and you can’t scan in your wines. There is no customer service. Have tried calling, emailing and messaging and can’t get ahold of anyone. Don’t waste your time or money with this worthless app

It Doesn’t Work

Taiwan based company with no customer service capability. Very poor wine scan ability. Currently you cannot add wine to your cellar, apparently due to technology issues with the company’s servers. Avoid this app.

Useful. Most retail prices are wrong

As a Mexican, most of prices are mistaken, you should use Vivino as a reference since it take an average from most countries, not just USA.

Technical let-downs

A good concept that is impossibly slow to use. (and "convinient" is not a word)

Instable

Ne reconnaît pas le code barre en pleine lumière et en profite pour planter
La reconnexion ne fonctionne plus et incrimine le réseau qui fonctionne super bien pour toutes les autres applications.
Désinstallation immédiate : pas de temps à perdre

Good apps but searching wine takes too long

Takes too long to search wine labels

Response from developer

Hi, thank you for your feedback. We will use your feedback for future improvement. Please let us know if there is anything else we can do to improve our product. Thank you again for using and supporting CellWine.

Doesn’t work

Won’t recognize my subscription. Tried all the usual steps. Also unable to just scan the barcode to get wine info, I can with my cigars but not with wine?

Response from developer

Hi, thank you for using CellWine. Please scan the wine label to get the wine info. You also could manually add this wine if the scan fails. Please email to customer.support@cell.wine if there is anything issues we can help with. Thank you.

Application fonctionne pas

Une fois que nos données Facebook sont recueillies, l’application se ferme et n’ouvre pas. Ça ressemble à du vol de donnée.

Love the app but still a few bugs and missing features

I really love the app, it has all the necessary features for tracking wine. Wish I could change the pic of my wines with the default one you can find in the database with the text search and would love to be able to add alcohol percentages.

A thing that annoys me is that in the wine names (at least for Italian wines) they always put the producer and I have to change it manually every time, for example a Barolo produced by Borgogno would be found as “Borgogno Barolo” and I would have to delete the word “Borgogno” as it is the producer not the wine name. This happens for almost every wine.
Also the wine regions are all wrong for Italian wines: if you look up an Amarone you would find the word “Amarone” in the region but in reality it’s the wine type, the region where it’s from is Veneto.

Hope this helps to improve the app.
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Response from developer

Hi, thank you so much for your support in CellWine. We will take your suggestions into our feature backlog. As you might already know that you can update the wine photos of your own wine collection. We will soon open the alcohol data field for users to review and edit. We are sorry about the issue of wrong wine name and regions. We will soon add a suggestion feature in our app so users can suggest any corrections about wines to us. Thanks again for your support in CellWine. If you have further questions or suggestions, please goto support page in CellWine app. We have customer support staff to help you with any other issues you may help.

Ne fonctionne pas

Terrible apps. Incapable de reconnaître les vins, environ 1 sur 30 sont détectés.
Aucun intérêt

Trop complexe

Impossible de prendre une photo de l’étiquette et si on réussit, l’application ne reconnaît jamais le produit qui provient de la SAQ

Scan doesn’t recognize a lot of wines

If I could insert a photo it would show. 2014 Chateau d’Yquem as “We couldn’t identify this wine.” I tried to look up in various spellings too. No go. Not good.

Response from developer

Hi, thank you for letting us know, we are improving CellWine day by day, hopefully will have you as our user one day! If you have any features or suggestions that you want to tell us, just chat with us in CellWine App, go to My/ support and chat with us right away!

Pretty good.

Wish you could scan barcodes. Also would like to know what the drinking windows are for wines. Needs more features.

Response from developer

Hi, we will add more features for all wine lovers! Thank you for your support and suggestions!

UI體驗不佳

Vivino一樣可以做到藏酒管理,不論介面或操作都直覺許多,也可自行編輯,需要查價就開winesearcher即可,要再加強,實在不懂為什麼不能刪酒?還有心世紀的酒賣超貴的,誰要買啊!

Response from developer

CellWine讓您不需開啟多個工具就可以輕鬆管理並且查看價格!感謝您的支持!我們注意到從九月以來,您就一直持續關注CellWine,好的壞的建議我們都歡迎!我們保證同酒商的詢價價格不會高出其他平台,若是對心世紀的酒有興趣,歡迎多看多比較再進行詢價,希望您輕鬆享受葡萄酒,再次感謝您支持CellWine!