There’s always a glitch
There’s always a glitch when I’m reading the box it’ll shut off if it doesn’t shut off, it loses his place from once I start reading then I have to search back through many passages
Screen goes white.
When I go to look at vocabulary words and get to the bottom then scroll back up to the top I find myself having to restart the app. I end up taking my laptop out. Also, I can’t play the pronunciation more than a few times without the app messing up. Please fix.
Read Out Loud
I appreciate the mobile app and it’s convenience but would greatly appreciate the read out loud feature be improved. It’s hard to follow the content in the app as opposed to the website version when using the read out loud feature improved. The desktop version read in a much more natural manner.
Pretty bad
Will not read school books that I bought at to stay online is app is useless
Unusable
My textbook does not appear and the cengage button on the top left of the screen does nothing. For the thousands of dollars I pay for education, is it too much to ask for some functional technology?
Sign in
I can’t even sign in. My school uses canvas to access it. I reset my password, and it didn’t work. I click contact support, and it takes me to the same page where it tells me to contact support. Wish I could use it.
Search Button Downgrade
The app runs smoother yes. But the search bar had a big downgrade. Be careful to not put any words that are used frequently in your book. And don’t try to look up definitions for keywords the and, like and or words will show every single chapter in your book. It can be managed but you have to be careful with the way you search now and where you search. Went from smart search engine to dumb search engine.
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App won’t load ebook
I’ve been at this for over an hour with signing in and out, refreshing, uninstalling and reinstalling and nothing. It won’t even let me search for the book in the search bar. As someone constantly on the go I can’t always have my laptop on me so being able to at least access the book through the app to read would be nice.
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Great Update
The new update was needed. The voice reader works so much better. Much smoother application.
Review
Great app, an improvement would be the ability to copy text while within the mobile app. Otherwise I like that I can have offline access.
Waste of time
How can you not initiate the read aloud from the text or page you left off, it starts all over … maybe i want to relisten to a certain section… nope can’t do that. What a trash app considering i have unlimited.
Improvements made but not perfect
Will sometimes glitch and highlighting won’t work or some pages won’t allow highlighting at all which means you can’t save notes either. Really hate that it won’t allow you to copy. Would be convenient to enable that feature so learner can copy and paste questions into search engine for further research.
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Do it
Down load it. Saves so much time and very interactive and no they didn’t pay me for this review
Terrible app
Won’t let me see my books ordered through here on my phone
Constantly Freezes
Decent e-reader app but freezes constantly and the search feature is helpful but doesn’t find all the matches and then you have to manually swipe around to search on your own. Love that I can highlight things though.
Best for Reading Only
This app is best when you only want to READ your textbooks on your phone or tablet.
The text to speech is very robotic and frequently glitches, sometimes not even loading between pages. I often have to refresh just to keep it working. And the basic features like highlighting and taking notes are not user friendly.
The text to speech is very robotic and frequently glitches, sometimes not even loading between pages. I often have to refresh just to keep it working. And the basic features like highlighting and taking notes are not user friendly.
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Unclear purchases
When purchasing a book, it makes it extremely unclear what exactly you’re buying. It’s so ridiculous that when I called customer service they were also unclear on what I bought and how I ended up not having e-book access. It ended up resolving itself with no help from customer service. I pray to God I don’t have to buy another book through these guys.
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Glitches galore
Cengage is used in my graduate program and I thought the app would be helpful when I’m away from my desktop. It doesn’t work 90% or more of the time. On startup, an “Error” message pops up. The app will not load my textbooks on the dashboard and pops up with the same error message. The same message also happens every time I hit the refresh button.
If a miracle happens and the textbooks DO appear on my dashboard, good luck getting them to download. More often than not, it freezes trying to download and will not be fixed by restarting the app completely.
Sometimes these issues are fixed by logging out and logging back in, but for the majority of the time, it doesn’t work even after doing that. It is the least useful app I’ve ever tried to use. Not to mention it almost never gets updated.
At this point, I can only access my books from a web browser, so if I’m ever without service or internet, I won’t be able to read the textbooks. Wish this app would work better because it could be so good!
If a miracle happens and the textbooks DO appear on my dashboard, good luck getting them to download. More often than not, it freezes trying to download and will not be fixed by restarting the app completely.
Sometimes these issues are fixed by logging out and logging back in, but for the majority of the time, it doesn’t work even after doing that. It is the least useful app I’ve ever tried to use. Not to mention it almost never gets updated.
At this point, I can only access my books from a web browser, so if I’m ever without service or internet, I won’t be able to read the textbooks. Wish this app would work better because it could be so good!
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Managing Human Resource
This experience would be SO MUCH BETTER if the audio was synchronized to the text to flow as natural reading and in different voices.
Great accessibility
I can log in from both of my devices on the mobile app depending on what I’m doing. I love that I can seamlessly listen to my textbooks without having to bring my laptop everywhere to access the website. This is honestly making online college textbook reading a breeze now that I found the app!
