Central Arkansas Library User Reviews

Top reviews

Please fix

This is a clunky app. The app is extremely frustrating to use! It frequently takes me to a log in screen, when I’m already logged in. It sometimes says I’m logged in to another device which I’m not. I’m just trying to use the library. It’s not smooth or easy to use. I’m surprised more people aren’t complaining.
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Please fix

This is a clunky app. I can manage, tho. Lately, the app has been extremely annoying. It frequently takes me to a log in screen, when I’m already logged in. It sometimes says I’m logged in to another device which I’m not. Please update your app and fix these glitches. I use the library on a regular. Thank you
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Hooray

Thank you thank you thank you for returning this APP to us! I missed having MY SHELVES!! And all of the other excellent features!!!

Bad app

App won’t even open.

Utter junk

Like almost everyone else here, I’ve been unable to even get the thing to launch for as long as I’ve had it. Bad move CALS.

Central Arkansas Library

App shuts down immediately
Worthless

Useless, doesn’t function

As soon as I try to open it crashes. Don’t understand why CALS hasn’t made fixing this issue a priority.

App crashes

What’s wrong with this app? I can’t even get past OPEN and it crashes. I see lots of people having this issue, is anything being done about it?

Please go back to Bibliocommons!

Please, please, PLEASE go back to Bibliocommons! The new app is useless (and that’s if I can even access it…constantly crashing) and the web site isn’t as user friendly or helpful either. I love CALS but not a fan of this change at all.

Not Functional

I can’t even get the new app to open! No matter what I do it continually crashes.

Old app was great. New app crashes

I can’t even use it.

Terrible interface and search does not work

Old app was great. Slow at times, but every function worked and the interface looked fine.

This new database and app is terrible! Website is much more difficult to use and RSS feeds for new items and items on order are no longer available.
The app is useless except to see what is currently checked out. Search just gives a spinning circle with no results. Very disappointed.
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Hugely disappointed

This app is not user friendly. With the previous system I could view my holds and later shelf items. Also, I could be logged in and go back and search but now have to log out and re-log in to start a new search. Very clunky.

New app doesn’t work

The old app was great. This new one either doesn’t work or crashes.

Crashes

Apps crashes immediately after attempting to open it, even with the latest update (9/29). Please fix.

Sorely lacking

This app is missing so many absolutely necessary features. I homeschool 3 children and we put holds on and checkout about 75 books at a time over multiple accounts, usually multiple times a month. And this app is so limited that it is practically useless. I can’t even see the status of checkouts or holds in a list form, I have to select each book individually to see when it is due, if there are holds on it, or whether it is ready for pick up. Also, the last app very conveniently allowed for group renewals for books due within three days, that was very handy. For this app, I have to renew each book separately. As you can image, with the amount of books we circulate through this house, this is not a small feat. On a positive note, I do like the new linked accounts function, which allows me to work with each of the family members accounts as one, instead of constantly switching through them. I just wish it wasn’t constantly logging out of them. It is a new app so hopefully all of these issues will be fixed in time, but as of now, for the most part, I am very much missing the old app.
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New Update

I don’t know if I’m the only one, but everytime I go to the app it crashes. So I’m not really sure of how well the updates work

App Crashes

I used the app regularly before, but now I can’t even open it.

“Upgrade” is terrible (9/2022)

I loved the old app, but this new version from September 2022 is terrible. It worked once but now I have to uninstall and reinstall for it to work… but just once. Ridiculous.

No more “for later” shelf

New app no longer has “for later shelf”. I used to keep lists of books, then as I was ready, move some over on hold. Was very convenient. Miss it.