Cérge

Cérge

Cérge

0 ratings
1 review
Free

Details

  • Released
  • Updated
  • September 17, 2020
  • May 28, 2025

Features

Cérge screenshot #1 for iPhone
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About

This app acts as a personal digital concierge for individuals with disabilities, allowing them to share their customer service preferences with trusted businesses. It aims to reduce fear, anxiety, and discrimination by enabling personalized and empathetic service interactions.

Share customer service preferences
Receive personalized service
Communicate directly with service staff
Rate and review accessible customer service
Control information sharing
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What's New in Cérge

2.2

May 28, 2025

Capability upgrade to inform service teams where you are located within a venue for assistance. Using bluetooth services within specific venues such as Airports.

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User reviews

Has potential, but not there yet

There's a lot of personal information requested for what currently is very little service. The only organisation using this app for hundreds of KMs is a swimming pool.

The character limit in allergies is rather frustrating, as I maxed out before I could list even half of my allergies.

Difficult to find communication boards and sign boards.

The app definitely has potential to be amazing. But it's just not quite there yet.
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Response from developer

Thanks Sad Panda for your review. We just released a "Guest Access" feature so you can use Cérge and browse available venues and their accessible features without having to sign up and share that personal information. Will certainly look at getting the character limit on allergies updated. We appreciate your support of Cérge.

Developer apps

FAQ

What is Cérge?

Cérge is an assistive technology app designed to help individuals with disabilities receive personalized customer service. It acts as a digital concierge, allowing users to communicate their service preferences to businesses.

How does Cérge improve customer service for people with disabilities?

Cérge aims to reduce fear, anxiety, and discrimination by enabling users to share specific needs with service staff. This allows for tailored interactions, such as providing extra time for settling in or avoiding patronizing communication.

Can I provide feedback on my customer service experience with Cérge?

Yes, Cérge allows you to leave ratings and reviews for the accessible customer service you receive. This feedback helps service staff improve for future visits.

What devices is Cérge available on?

Cérge is available for iPhone and iPod devices, as indicated by its supported devices list.

What is the age rating for Cérge?

Cérge has an age rating of 4+, making it suitable for a wide range of users.

How often is Cérge updated?

The latest version of Cérge is 2.2, and it was last updated on May 28, 2025, suggesting regular updates.

Does Cérge have ads?

No, Cérge does not contain advertisements, as indicated by its 'hasAds' flag being false.

Is Cérge free to use?

Yes, Cérge is available for free, with no in-app purchases or subscription costs mentioned.