Lewis
Same as Gazza1309. I need to change my password and card details but the app does not give me the opportunity to do so. Give up - I’ll buy my food cheaper before I go in. I will always give a bad review if an app is not user friendly and this is certainly not. I want to give a no star review but unfortunately AppStore only allows a minimum of one star.
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Not working
App is currently not working for me
Not Express at all
Poor. We pre- ordered our drinks for half time, thinking we could go and collect them with the minimum of fuss. Unfortunately it wasn’t that simple. The area we were given ‘On the wing chicken’ for collection doesn’t exist anymore and is now a Vegan catering company and after having to queue twice and waiting 25 minutes and missing 10 minutes of the second half surrounded by equally frustrated customer I would rate this service as zero. Nobody could advise us, nobody knew where ‘ On the wing chicken’ was because it did not exist. On top of that the lady picked up the drinks from the first queue area we went to.
So do not download and do not use.
So do not download and do not use.
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Rubbish app
Spent some time filling out details. Registering, then it won’t accept me because I haven’t ticked the terms and conditions box (I have though). Given up and will get my food before entering the stadium.
Don’t waste your time
Dreadful app, can’t add first name so cannot register…cannot log as keeps asking me to read terms and conditions
Terrible quicker at tills
Not worth the hassle. Can’t retrieve order details in grounds with bad wifi or reception issues.
Que was longer and slower than regular tills
Que was longer and slower than regular tills
Erratic
Works sometimes... doesn’t on other occasions
Lots of bugs and rarely works
Lots of bugs and rarely works
Internet Connection too Slow
Won’t work, constantly telling me the internet connection is too slow. I’m on the WiFi at the stadium which is just as rubbish as the app.
Won’t save anything
Since I changed my debit card the app won’t save my new one or delete the old one . I have a season ticket and I can’t even save my seat. So to put in all the details for each order is very inconvenient to say the least. I’ve messaged the provider a couple of times now without so much as a reply.
If it wasn’t for the price reductions I wouldn’t use it.
If it wasn’t for the price reductions I wouldn’t use it.
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Awful
Never worksb
Inflexible and NO priority over ad hoc orders
This gives NO advantage over ad hoc orders. Puff pastry pies NEED forks (not provided). First use took so long, like many others, that I missed the first 5 minutes of the second half!
Will NEVER use again or eat in Stamford Bridge again.
Very poor and inflexible app. Deleted it 2 days after first attempt to use it! Be warned!
Will NEVER use again or eat in Stamford Bridge again.
Very poor and inflexible app. Deleted it 2 days after first attempt to use it! Be warned!
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Nice idea but...
The app used to work reasonably well and saved you money off the high F&B prices, but now my card has expired it won’t let me update the details (despite saying it has), rendering the app useless. ☹️
Avoid - does not work
Title says it all. Have tried many times to order but only got it to work once and then they did not give me all my drinks. Truly awful app.
Easy to use
Great app,super menu available up to 9 hours before game.
Quick and easy to pick up in stadium as they have a separate CFC express line and saves you a few quid! Well worth downloading KTBFFH
Quick and easy to pick up in stadium as they have a separate CFC express line and saves you a few quid! Well worth downloading KTBFFH
Be careful this app can overcharge
I used this app, however when I went to collect the order it was not complete.
I questioned this at the counter and was told they could only give me what was on their printout and they were not authorised to give me anything other than that.
I showed them the app which clearly displayed that I had paid for the missing item. The counter assistant again refused to give me what clearly I had been charged for and told me to get a refund by emailing the app support.
Three weeks on from having emailed them and even though I have sent proof in the form of their email confirmation that does not add up correctly, they have simply ignored this issue and kept the amount overcharged.
I questioned this at the counter and was told they could only give me what was on their printout and they were not authorised to give me anything other than that.
I showed them the app which clearly displayed that I had paid for the missing item. The counter assistant again refused to give me what clearly I had been charged for and told me to get a refund by emailing the app support.
Three weeks on from having emailed them and even though I have sent proof in the form of their email confirmation that does not add up correctly, they have simply ignored this issue and kept the amount overcharged.
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Issues
Worked well until my debit card expired. Then proved impossible to add the new card. In the end I deleted the app and reinstalled. Now works again.
Crashes within 10 seconds
Every time I try to use this is crashes within seconds of opening. Rubbish as it stands.
Great idea, poor app
App regularly crashes and does not work. When it does, it is a great app. Sort it outtttttttt son
Colin B. Matthew Harding Upper
When system not down its a great way to beat queues and at a discount as well. Can we have London Pride at Corner Flag bar please as none available at Arsenal game. Cheers
