CFCU Community Credit Union User Reviews

What users say

Top reviews

Great

Great app for little ole us. No complaints.

Very inconsistent

I have to delete the app once a month as it logs me out and doesn't recognize me. The deposit check feature via online check photo system has never worked. This app is only good to check balances with and that's about it. Needs a lot of work.

Great App

One of the easiest banking apps I’ve ever used. Loyal customer for nearly a decade now.

Lame Duck

Being replaced by CFCU More app on 4 November 2024.

Conveniently simple

Each of my transactions is so easy using their app and website. It’s a pleasure doing business with them.

Issues

The app will not rotate to accommodate the Landscape display of an iPad.

Repeated issues

This app doesn’t work about half the time I go to use it. Either the Face ID doesn’t work or the screen is completely blank. It’s so inconsistent that I changed my primary bank to one that has a functional app.

I LOVE THUS BANK 🫣🤗

I line this BANK PERFECT 😊💕

CFCU App

The app is the most miserable app I’ve ever used. Most times it does not like my password and I’m forced to change to be able to use it.
Because of this I have thought several time about changing banks.
Nickname in the review is just as bad as trying to sign into my account.

Terrible IT

Often need to change password as Face ID stops working and don’t have password handy. Goes down more than any other banking app I use. The system goes down. Upgrades take a week instead of hours in past. Only keep because I’ve been customer for decades and fees are low.

Need landscape view

Need app to provide landscape view

Dislike

The old app was much easier to use

Another terrible update.

Worst UI of any banking app. Literally moving people away from CFCU.

Works well… when it doesn’t need you to do a system update.

That’s it

Doesn’t do face recognition

Works great except that it has never managed to get face recognition right

Terrible

Having two apps is terrible. The + app is sideways on my iPad. A check wasn’t issued to my vendor Discover. I had it set up to pay off in full every month. Now when I get the bill there is $50+ in interest even though I’m paying it in full. You cost me money & I’m thinking of moving to a new bank.
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Thank you

I really like CFCU because any time you want your car financed or you have a banking problem they will solve your problem right away. I really recommend CFCU to other customers!

The app used to work great

I’ve had this app for years, been banking with them for years and the last year the app has decided to stop showing me my bank account and the only way for me to see how much I have in it if I do a transaction which is very frustrating.

Deposit by iPhone

Would help to put the decimal in a box so older people can see it

Update: Better Useless; Barely

The app continues to be a sore point in my CFCU experience. They need someone to fix the UI cause it looks like a middle school project, and only barely functions better than one.