CFFCU Mobile Banking User Reviews

CFFCU Mobile Banking
CFFCU Mobile Banking
Carolina Foothills Federal Credit Union

Customer Experience

Positive experience20.0% of reviews
Neutral6.7% of reviews
Negative experience73.3% of reviews

~ Based on 15 written reviews from the US App Store.

Is CFFCU Mobile Banking Safe?

CFFCU Mobile Banking has mixed safety signals based on user ratings. AppsHunter Safety Score for CFFCU Mobile Banking is 65/100.

This assessment is based on 34 user ratings, with an App Store average of 3.1/5.

Safety Analysis

47.1% of ratings point to a safe experience
8.8% of ratings suggest some concerns
44.1% of ratings point to a risky experience

~ Based on 34 App Store ratings for CFFCU Mobile Banking.

Is CFFCU Mobile Banking Legit?

CFFCU Mobile Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CFFCU Mobile Banking is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Charged a fee

I was charged a fee twice because the application glitched. I have called multiple times and had to wait more than 30 minutes.

Updated and outdated

For years this app has been subpar. Now you have an update with a glitch. The verification code isn’t sent till it’s triggered twice and even after entering a verification, it can’t be submitted. The app is not modern at all. You just put the routing and account number feature. I will still need to get in the internet and log into my account to see anything.
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New graphics

The new update has made the app look more modern and pleasing to the eyes. It’s nice to see the creators are starting to update the app to be more modern

Update!!

App is better, but the fact that  pay is not an option really makes it outdated. This generation is highly technology based. PLEASE fix asap!

Bug

“Missing device ID please restart”. Doesn’t let me login.

Please catch up

Please update the app to catch up with the ones in last place. Even those have options beside just seeing your account. Need alerts of all types, ability to deactivate or lock a debit/credit card when there’s an issue and you don’t or cannot get rid of the one you have. Interact with someone. Even a virtual assistant will work. Also keep the firmware or others up to date so that the MFM doesn’t have issues. Need an option to change a forgotten password with several saftey features. Having to drive to the branch that’s in other states when abroad and traveling isn’t very helpful when your money is all there. You’re pretty screwed if it happens. Not being ugly but just need improvements because this will make or break a customer looking to wanna have these options. Meaning you’ll lose that business.
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Updating

This app needs some serious updating. It’s wayyy behind like other mobile banking apps.

Review

Decent app. Just needs to add Apple Pay to be any help.

Crashing now

Used to work well, can’t even open app anymore because it instantly crashes. please fix

Needs to be updated

They are a good bank however it says it gives you the option to deposited checks through the app and it does not allow me to do so. Also I’d like it to be updated and start allowing Apple Pay and finger print/Face ID to unlock

Ugh 😑

This is the worst mobile banking app EVER! It’s terribly outdated!!!!

Alerts

Please update to get alerts like when deposits are made and daily balances. Also option to lock card

Good but needs more options!

Good app for what they say you can do with it. However, if feels a little dated. I would like to see some very important updates including but not limited to fingerprint scan and Face ID to unlock the app at launch. Optional balance alerts and transaction notifications. A search bar for finding transactions by date, place and dollar amount. And, the ability to lock a debit card at anytime for in store, online and atm transactions. Also, please update with the ability to do Apple Pay. It’s a must nowadays.
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Update

Can’t use app since update

NEEDS WORK

How are you suppose to create a log in name and password when it don't create it? Needs work..