Poor feedback!
Poor feedback! I have several chats that were never picked up. Yet all the other contact us methods are not working.
Review
The app works slowly. It takes time to buffer.
Poor Services
Slow App functionalities, high charges, and delayed transactions speed
419
RUN FROM THESE PEOPLE WHEN YOU START MAKING MONEY THEY WILL NOT ALLOW YOU TO WITHDRAW YOUR MONEY THEY WILL KEEP ON TELLING YOU STORIES AND LIES. RUN FROM THIS APP ITS ANOTHER MMM SCAM
App lock
A app that deals with money doesn’t have a tight app lock system after enabling app lock small time you will have to enable it again and again why?
Registration
I tried verifying my phone number but it has been unsuccessful the error message says “ An error occurred when getting the dob from your bvn please try again”
Bad
For your information, don't use the app unless you want your money to Hang. Yes I said Hang!
Unable to load or log into the app
For several days now going on 1 week I haven’t been able to load, open or log in to my account of the app.
Any time I click on the app after a few seconds it will close.!! Pls what’s wrong with your app?
Any time I click on the app after a few seconds it will close.!! Pls what’s wrong with your app?
Outdated App Needs Urgent Updates
This app’s lack of updates for over a year is a significant drawback. Regular updates are crucial to ensure a smooth and satisfactory user experience. They not only fix bugs and address compatibility issues but also introduce new functionalities and enhancements that keep users engaged and satisfied. Without these updates, the app feels stagnant and outdated.
As a dedicated user, I have come to expect a certain level of support and engagement from the developers. I understand that maintaining an app takes effort and resources, but it’s disheartening to see other apps thrive while this one remains unchanged.
I urge the developers to take note of user feedback and invest in regular updates to keep up with the competition. As much as I appreciate the app’s existing features, I am left with no choice but to explore alternative options that actively invest in their app’s improvement.
Overall, this app has great potential, but the lack of updates is inhibiting its growth and hindering my user experience. I hope the developers consider this feedback seriously and prioritize regular updates to keep the app competitive and enjoyable for its users.
As a dedicated user, I have come to expect a certain level of support and engagement from the developers. I understand that maintaining an app takes effort and resources, but it’s disheartening to see other apps thrive while this one remains unchanged.
I urge the developers to take note of user feedback and invest in regular updates to keep up with the competition. As much as I appreciate the app’s existing features, I am left with no choice but to explore alternative options that actively invest in their app’s improvement.
Overall, this app has great potential, but the lack of updates is inhibiting its growth and hindering my user experience. I hope the developers consider this feedback seriously and prioritize regular updates to keep the app competitive and enjoyable for its users.
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Complain.
I can’t sign up, From Nigeria.
Response from developer
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at support@chaka.ng
Great app
Chaka app is supper great, each to use and their customer service is top notch
Response from developer
Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at support@chaka.ng if you have any questions.
Unable to open on my iPhone 6s
I have tried several times but it won’t just open in my phone help me out
Response from developer
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at support@chaka.ng.
Good app
This app is really good a d I love all the interface, I’m able
To trade global stock and local stock too.
To trade global stock and local stock too.
Response from developer
Thank you for your review.
Very good
Very good please use my referral code GOD will bless you this year CHG90DCWFG
Response from developer
Thank you for your review.
Poor user experience and many features not working
These are some of the problems I faced.
1. I can’t input a foreign address for a Global option
2. When you select a bank it can’t display users details (could cost you customers)
3. Nigeria hardly uses post codes and yet you included it
4. You need to add an option for Nigerians/foreigners living abroad
Who don’t have a home address in Nigeria but atleast can verify their BVN.
1. I can’t input a foreign address for a Global option
2. When you select a bank it can’t display users details (could cost you customers)
3. Nigeria hardly uses post codes and yet you included it
4. You need to add an option for Nigerians/foreigners living abroad
Who don’t have a home address in Nigeria but atleast can verify their BVN.
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Chaka API
Can’t verify my BVN.
When I tried to switch to verify my number through the email option, it gets stuck. I don’t know what to do again.
When I tried to switch to verify my number through the email option, it gets stuck. I don’t know what to do again.
Disaster
This app & website has been nothing but a disaster since the upgrade. Disgusting!!!
Response from developer
Dear Ahmed, we apologise for any inconveniences caused. kindly send an email to support@chaka.ng so we can be of better assistance to you
Terrible
Doesn’t work most times. App is terrible and so is the customer care.
Bad IOS XP
I registered for the platform on an android app and the experience I have faced on the iOS is to bad. For instance I can’t view my account history I keep getting the message unable to decode server response.
I am forced to use the web app most of the times
I am forced to use the web app most of the times
Local & US markets
Let’s you trade stocks in Nigerian and US stock market with high level of convenience. 👍🏻