A very disappointed customer
I have been trying to withdraw MY OWN MONEY from the Chalkboard Sports app for several days now, and this has been one of the most frustrating experiences I’ve had with an app. I even contacted a live agent for help, but instead of getting a solution, I was met with rude responses and was told to stop contacting them.
I’ve even emailed them and they said it was going to take a business day but it’s been longer just for them to reach out.
Chalkboard allows you to deposit money using Apple Pay, but when it comes to withdrawing your money, Apple Pay is not an option. You are required to use a bank through Aeropay. The problem is that I have tried looking up and connecting my bank through Aeropay, and it will not even let me log in.
So, basically, I was able to put money into the app, but now I’m having trouble getting my money back out. What makes this experience even worse is the way customer service has handled the situation. Customers should not be treated rudely for asking for help accessing their own funds.
If Apple Pay is accepted for deposits, there should be a clear and reliable withdrawal process for customers who use it. At the very least, customer service should help resolve banking issues instead of telling customers not to contact them anymore.
I am extremely disappointed with this experience. I just want access to my money, and I should not have to deal with this much frustration to get it. I would not recommend this app until they improve their withdrawal process and customer service.
I’ve even emailed them and they said it was going to take a business day but it’s been longer just for them to reach out.
Chalkboard allows you to deposit money using Apple Pay, but when it comes to withdrawing your money, Apple Pay is not an option. You are required to use a bank through Aeropay. The problem is that I have tried looking up and connecting my bank through Aeropay, and it will not even let me log in.
So, basically, I was able to put money into the app, but now I’m having trouble getting my money back out. What makes this experience even worse is the way customer service has handled the situation. Customers should not be treated rudely for asking for help accessing their own funds.
If Apple Pay is accepted for deposits, there should be a clear and reliable withdrawal process for customers who use it. At the very least, customer service should help resolve banking issues instead of telling customers not to contact them anymore.
I am extremely disappointed with this experience. I just want access to my money, and I should not have to deal with this much frustration to get it. I would not recommend this app until they improve their withdrawal process and customer service.
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UCUpsett Customerr
Misleading
Is called “ chalkboard sports” except if you’re in Ohio it’s only card packs. At no point in the sign-up process did it tell me that. It verified my location, said I was good to play, and then when I opened up the game only had card packs.. waste of time scammers
YYee17192
Void players
Players leave the game or don’t necessarily play full game for injury but this app doesn’t void them
Ttiti.squad
Suckers
This app is a joke. I began winning and then they only let me bet 10 dollars per bet. After that now I try to place a 10 dollar bet and I’m not allowed to place a bet that can cash for more than 10 dollars. This app is for suckers who don’t want to win. If you win they restrict you.
PPollywogze
Awful Supprt
Reached out for assistance, they suspended my account, told me one business day, it’s been days, reached back out to support where they essentially told me to kick rocks
Probably not gonna be helped - stick to PrizePicks if you can
The agent “Sean” has to be one of the biggest jerks I’ve ever dealt with on a support chat
Probably not gonna be helped - stick to PrizePicks if you can
The agent “Sean” has to be one of the biggest jerks I’ve ever dealt with on a support chat
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RRB2287
