Great New App!
This new app version is so much better than the old one. I can finally see my balance with every transaction. There are many new features and you can check your credit score and Chambers also monitors credit too now. Although, I already am having this done. In the beginning, I had to have cust. ser. help me sign in.
Hopefully, there will be very few bugs. Good going Chambers.
Hopefully, there will be very few bugs. Good going Chambers.
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Meh
Honestly, if I didn’t have to use the app I wouldn’t. Constantly gives me issues when signing in and kinda limited on what you can do on it compared to just using a computer.
Login
I consistently get a ‘we are unable to long you in at the moment. Please try again later’ message. I’ve verified through my number, my information is correct. I understand the security of it all, but this is so frequent for me that I’m just frustrated. I am constantly checking my balance every time I make a purchase and it is driving me nuts to repetitively be told- NO. Why??
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Only Use Since I Have To
I don’t know what’s exactly going on with the app, but it takes me 4-6 times to try and log in to it. Very frustrating.
There will be an INVESTIGATION!
This bank is committing some kind of fraud/crime.
Every couple months mystery money is deposited into our account. It has been numerous times anywhere from $110 - $300. After 1 or 2 days they withdraw this mystery money and if we have mistakenly spent any they deduct it from our REAL BALANCE, even if it means an overdraft on our account. There is never a moment to moment balance, only the present balance at the top; is this so that we cannot prove this?
Why is Chambers Bank hiding money in our account? Because that’s what it looks like. I thought it was the Walmart hold fees released back into our account but it wasn’t. I will be contacting someone about this suspicious activity, perhaps the F.B.I. and I will be taking many screenshots from now on too.
I will have the evidence I need. My husband refuses to switch banks so I am left with no other alternative but to report this unethical activity of this shady “bank”.
Every couple months mystery money is deposited into our account. It has been numerous times anywhere from $110 - $300. After 1 or 2 days they withdraw this mystery money and if we have mistakenly spent any they deduct it from our REAL BALANCE, even if it means an overdraft on our account. There is never a moment to moment balance, only the present balance at the top; is this so that we cannot prove this?
Why is Chambers Bank hiding money in our account? Because that’s what it looks like. I thought it was the Walmart hold fees released back into our account but it wasn’t. I will be contacting someone about this suspicious activity, perhaps the F.B.I. and I will be taking many screenshots from now on too.
I will have the evidence I need. My husband refuses to switch banks so I am left with no other alternative but to report this unethical activity of this shady “bank”.
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Needs improvement
This bank doesn’t seem to be up to date with technology. I’m unable to use it with Apple Pay which has been a big issue for me. I’ve even tried using this with Experian and they do not recognize the bank. If you’re wanting to expand your banking rather than just having simple info of amount and a debit card then this is not for you.
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Could use improvements
I love this app and the way it is designed, however, I feel as though it SHOULD be updated more frequently to ensure that bugs and minor issues are constantly being policed up. I haven’t been able to use the app for a few days. Instead I’ve had to go online which is much more difficult to navigate on cellular devices.
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Very Good App
Very similar to previous version. However, easy to read and organize accounts. Support is very good. Nice people. Remember you need to register for online banking first, then you can use the app. There are some enhanced security features as well. This review is for the iPhone version. There is a separate version for iPad.
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