Changi Go User Reviews

Changi Go
Changi Go
Changi Travel Services Pte. Ltd.

Top reviews

Buggy app

Keep getting “request failure” and impossible to reset password if the image doesn’t load. Frustrating website - doesn’t direct you anywhere

那个漫游计划,好垃圾

上个月去巴厘岛定了一个漫游包。这个月自动扣费续订了,给客服好了好几封邮件,对方也没说明白。
我在app里根本没法取消订阅。好垃圾,这个app的设计者应该开除

Response from developer

Dear App很垃圾@11, we are sorry to hear of your experience. We will forward your feedback to the relevant department. Please whatsapp us at +65 8032 8032 and request to talk to a Chinese speaking staff for them to assist you further. Once again we apologized for any inconvenienced caused.

Very bad service

Poor service and difficult to book

Very broken app

I tried this app 4 times. Two times, cars with the wrong license plate showed up. The driver had the wrong passenger name (though the destination was correct). Cancelling cost me $5 for the app’s mistake. My location is not shared with the driver and their location is not shared with me and a third party calls us both to make the connection, so even if you get the right car you have to wander through an unfamiliar area (if you’re a tourist) looking for a car. I switched to Grab after the second mistake and had no issues.

Prices are the same as for grab or just hailing a taxi. There are plenty of better options.
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