App doesn’t even open
Developers need to fix the app as it doesn’t work!
Channel 5 broke
Same issue as mbarn. Can’t watch anything on 5, not even browse channels. Tried everything, nothing worked.
Simply doesn’t work at all.
Has this been tested on an iPad because it simply doesn’t open? Splash screen comes up then stays there indefinitely. Have restarted my iPad Pro but I get same result every time. iPad OS 27.
Buggy
Pretty rubbish, a ridiculous amount of repetitive ads and adverts buffer and stick and when show restarts you have to come out of the App and reload. A common problem with users that has been happening for a long time
Dire
Most watched programme for me is ‘sorry, something has gone wrong. Please try again later. Visit help.Channel5.com. Having repeatedly tried and failed to watch streaming on this platform it’s just unreliable. It’s almost as if they don’t want you to watch their programmes.
So many adverts it’s unwatchable
I have had to endure eighteen adverts to be able to watch thirty minutes of one episode of a series, you lost me due to boredom and I’ve tried repeatedly to come in and watch some of your really good shows but your need to make money over customer satisfaction is unprecedented. I even looked to see if I could pay to go advert free, not an option and you cannot reduce the app and keep watching while you use other apps on an iPad and I find this limited with an ever negatively impacted viewing experience due to advert after advert after advert after advert, oh lord it is unwatchable so I’m now going to switch over to watch an app I pay for. Such a shame greed seems to dominate your strategy and I’d have paid to go advert free so you lost a customer who was willing to pay in preference of your marketing strategy to advertisers, best tell them when you sell advertising space that people are not watching the app as they should because there are so many adverts. BYE
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Won’t open
New version doesn’t open. Worked first time after new install but next time won’t open. Just sits with swirling icon.
Home and Away
Subtitles not in sync a lot of the time
I am over 18 years old
Constantly asking me to confirm, I am over 18 years old!!!
You have my date of birth on the app why does it keep asking me to confirm my age?
Get it sorted, please
And while we’re at it why is the volume on the advert so bloody loud?
You have my date of birth on the app why does it keep asking me to confirm my age?
Get it sorted, please
And while we’re at it why is the volume on the advert so bloody loud?
Awful
No Picture in Picture, so can’t answer a text while still playing video. When watching live, unable to minimise screen to go back to the list and have to close the app.
No Live TV on Panasonic TV
Just shuts down on every live 5 channel with error FVP-VJS-2008
Simply Won't Open/Run on iPad
As above ... whereas EVERY other audio or visual streaming app does. Cannot even get past the rotating 'egg timer' icon, despite turning off ALL security, all VPN's, and allowing tracking.
Deleted and reinstalled several times, no joy.
Runs on my iPhone (behind a VPN and with all privacy/security settings as I require them) and the 5 channel website streams on this iPad within a browser (Chrome, Edge, DuckDuckGo, Firefox or Safari).
Awful app - it simply doesn't function on an iPad.
Deleted and reinstalled several times, no joy.
Runs on my iPhone (behind a VPN and with all privacy/security settings as I require them) and the 5 channel website streams on this iPad within a browser (Chrome, Edge, DuckDuckGo, Firefox or Safari).
Awful app - it simply doesn't function on an iPad.
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Not working on Fire TV
Happily watched Walker 5 seasons with occasional stuttering. Now trying to watch old favourite Gilmore Girls but Season 2 episode 7 suddenly froze midway never to start again. Nothing wrong with Fire TV, very fast Broadband connection. App doesn’t need updating. Guess I’ll have to dig out my DVDs to continue watching. Funnily enough my ancient DVD player still works fine.
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Useless
I don’t know why but C5 has gone down the pan. Some program series on stream don’t update by the correct episode on the tv yet they are playable via the streaming app. All well and good except you can’t cast the program from the app onto the tv, the only app I’ve come across that won’t do that. Makes the app useless as I don’t want to watch tv on a tiny device screen. Very poor indeed.
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Buggy, broken & bothersome
Don’t even bother with this app.
It used to kind of work a long time ago for me, but now when I try opening it it just sits on the logo screen with a spinning circle and doesn’t even load the menu. If I delete the app and reinstall it, I might get to navigate the menu a little bit, but in order to view programmes you have to sign in. Which is when it breaks again and won’t let me sign in. Restarting the app then just leads to the spinning circle and forcing me to have to delete the app and start over again.
I’ve now permanently given up with it.
It used to kind of work a long time ago for me, but now when I try opening it it just sits on the logo screen with a spinning circle and doesn’t even load the menu. If I delete the app and reinstall it, I might get to navigate the menu a little bit, but in order to view programmes you have to sign in. Which is when it breaks again and won’t let me sign in. Restarting the app then just leads to the spinning circle and forcing me to have to delete the app and start over again.
I’ve now permanently given up with it.
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Always crashes after 8 ads!
Constantly crashes after making you watch 8 ads so then you have to go back and press play and watch 8 ads and crashes again and again until you’ve watched like 10 mins of ads before you can watch your programme! Ridiculous!!
Useless
I can’t get this to work on either of my iPads running IOS 26. It says it’s compatible on the App Store however streaming circle goes round and round with resolution.
Struggle to watch following episodes!
Over last 4 weeks when I’ve watched an episode of a programme and waiting for the next one to start and it doesn’t then I get there’s been an error, this has happened over various different programmes, which I watched on my iPad!
It’s a free app why are people complaining
Personally I feel it is very good and not sure why people are complaining so much about something which is literally free
error VJS-2999 driving me mad
Like the title says… this error is relentless and driving me potty. Have rebooted everything, deleted, reinstalled and followed every bit of advice. I’m about to stop using this app for sake of my sanity.