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Channel Works

Channel Works

All-In-One Business Messenger

15 ratings
70 reviews
💼 Business
📊 Productivity
Free

Details

Released
March 14, 2016
Updated
November 8, 2026

Features

Developer

Channel Corp.
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Channel Works screenshot #1 for iPhone
Channel Works screenshot #2 for iPhone
Channel Works screenshot #3 for iPhone
Channel Works screenshot #4 for iPhone
Channel Works screenshot #5 for iPhone
Channel Works screenshot #6 for iPhone
iphone
ipad
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About

This business messenger app facilitates real-time communication with customers via live chat and team collaboration. It helps engage users, answer questions, make recommendations, and manage customer relationships directly from your website.

✓Live customer chat
✓Team messaging and collaboration
✓Real-time CRM management
✓Visitor list management
✓Searchable conversation history
Show original description
+4

What's New in Channel Works

11.10.17

November 8, 2026

버그를 수정하고, 내부적으로 개선을 진행했습니다.

User reviews

Most RecentHighest RatedLowest Rated

通知に気づかない

通知音がどれも短すぎて通知に気づかない時があります。
もっと長めで激しめのやつがあるとありがたい
RRouteRouter

UI/UX가 유려해요

나날이 발전하게 좋아요!
HHsbevgruf

Response from developer

안녕하세요, 채널팀입니다. 저희 UI/UX 디자인에 만족해 주시고, 나날이 발전하는 모습을 좋게 평가해 주셔서 정말 큰 힘이 됩니다. 앞으로도 더욱 편리하게 서비스를 이용하실 수 있도록 끊임없이 고민하고 발전하겠습니다 😀

자동으로 퇴근시간 설정불가

자동으로 퇴근시간 설정이 안돼서 밤에도 강제로 메세지 오는게 너무 스트레스고 싫음. 별 잡다한 기능 다 있는데 제일 기본적인 기능 없는게 짜증남.
주말, 평일 오후5시~오전10시 이렇게 설정해 놓으면 아무 연락도 안오고 배지도 사라져야 함. 월요일 출근시간에 모아서 알림 주고
투투덜이스멒으

Response from developer

안녕하세요, 채널팀입니다. 소중한 의견 남겨주셔서 감사합니다. 제안해 주신 '요일 및 시간대별 자동 알림 설정'과 '배지 숨김' 기능은 서비스 개선 시 적극적으로 검토할 수 있도록 담당 부서에 전달하겠습니다. 현재 설정에서 활용 가능한 대안이나 추가적인 불편 사항에 대해 도움이 필요하시다면, 고객센터로 문의주시면 자세히 도와드리겠습니다.

너무 좋아요

너무 좋아요 최고의 앱이에요! 최고의 iOS 경험!
Ddlwlsldlwlw

상담 경험

상담 경험이 좋은 것 같아요 쓰기 편하네요
웃웃웃웃웃
See 65 more reviews

Developer apps

Walkinsights
Walkinsights

by Channel Corp.

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Free
Channel X
Channel X

by Channel Corp.

🌟 Lifestyle
Free
See developer apps

FAQ

What is Channel Works?

Channel Works is a business messenger app designed for live chat with customers and team communication. It allows businesses to engage with visitors, answer questions, and manage customer relationships directly from their website.

Is Channel Works free to use?

Yes, Channel Works is available for free. The app is priced at 'Free' and does not have any associated costs for download or basic usage.

What devices does Channel Works support?

Channel Works is available on iOS devices, specifically supporting iPhones and iPads. This allows for on-the-go access for managing customer interactions.

How often is Channel Works updated?

The latest version of Channel Works is 11.10.17, last updated on November 8, 2026. While specific update frequency isn't detailed, this indicates active development and maintenance.

What is the age rating for Channel Works?

Channel Works has an age rating of 4+. This suggests it is suitable for a broad audience, including younger users, with no mature content.

Does Channel Works have ads?

No, Channel Works does not contain advertisements. The app is listed as having no ads, ensuring an uninterrupted user experience for both businesses and their customers.

What are the main benefits of using Channel Works for customer service?

Channel Works allows businesses to engage customers in real-time, answer queries, make recommendations, and create sales opportunities. It also facilitates team collaboration to deliver a superior customer experience directly on the website.

Can I manage customer information with Channel Works?

Yes, Channel Works enables you to manage CRM and visitor lists in real time. You can also search past conversations to keep track of customer interactions and history.