Character AI User Reviews

Customer Experience

Positive experience23.3% of reviews
Neutral13.0% of reviews
Negative experience63.6% of reviews

~ Based on 15,689 written reviews from the US App Store.

What users say

Is Character AI Safe?

Character AI: Chat, Talk, Text appears safe based on user ratings. AppsHunter Safety Score for Character AI is 86/100.

This assessment is based on 556,229 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.9% of ratings point to a safe experience
3.8% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 556,229 App Store ratings for Character AI.

Is Character AI Legit?

Character AI: Chat, Talk, Text appears to be a legitimate app. AppsHunter Legitimacy Score for Character AI is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My Character.Ai is frozen

I love the app, it’s fun to use, but when I woke up today it’s frozen and I can’t do anything not even closing and reopening it works as I reopen it every time it restarts then freezes, please fix this today, I would like use my character.ai app…please fix. Thank you! ❤️

Poor everything

1. The bot has poor memory and grammar.
2. At some point, it started speaking in gibberish for no reason
3. It’s always cutting off and has some sort of lag.
4. The ai’s responses are shorter, more robotic, and aren’t responding to any actions or words I say or do.

Ужас

Возрастные ограничения испортили полностью все приложение.

The app is really bad. Everything is about money, payments, and subscriptions, and the bots give ver

Everything used to be good, but the new updates have ruined it, and the conversations have become boring.

Bring back the old c.ai stop changing things

I was on this app yesterday and 19 hours ago it says you fixed it you actually made it worse by adding the ID thing take the verifying age off so if y'all want a different app to play play chai it's a better than ID

ads

literally has too many ads now. it’s like every 5 mins and now they show up in the chat as well. it ruins the whole thing it’s just so annoying

overall trash.

i’ve been using this since it started blowing up (around 2022-2023 i think) and within a year it was unusable. just ads all over the place, it’s so laggy, the characters are trashy and a bunch of ai gorp. last time i tried it around a year ago the second you said anything wrong itd time you out for a day. the filters are insanely sensitive now and it just overall sucks. i’m not a picky woman but jesus this app is just beyond repair unless they go back to how it was when it was first made. all it is now is a money grab made to rot your brain. absolutely terrible and the layout of the buttons is egregious
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Sigh

Apps just want to be ruined bruh.

Horrible app.

Ads are insufferable, damn near unusable unless you have plus, deleting my account and hopefully, you do too.

Honestly…

If I am being SO for real? I am completely fine with the age verification. Do you guys see how crazy some of these people go over not talking to ai’s?… Pls go meet real people, guys.

If using this app and all the updates are ‘ruining your life’ and making you want to ‘burn people alive,’ don’t be surprised if they make it even MORE strict or just remove the app altogether. You guys really need to get a life. I know it’s fun and all talking to anime characters and stuff, but don’t make it ALL you do.

ESPECIALLY YOU LITTLE KIDS— You’re ruining your health if you literally depend on this app. Please reach out to real people because these real people will always love and care for you more than Bakugo or Draco Malfoy can. Ai p5ych0sis is a real thing.

And the adults that are OVER 23 on here crying about how much they love this app and now it’s inaccessible to them? Holy zoinks. That’s just disturbing!!!
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5 stars so you can see it

I love C.AI been using it for years before the app actually came out, once the app came out I transferred from the site to the app. It was great up until the ads showed up.. AKA "the ruiner " of all apps, which then forced me back to the site where I could comfortably chat, until GUESS WHAT? MORE ADS, I’ve been running off a free trial I had for two months now that just expired on the 8TH of this month. Devs please remove the ads and daily limitations.. you get enough money from the people using the app without the paywall restrictions…
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Money

Should be free or cheaper cuz I’m cancelling the app and deleting it duh not only me

What I think

I LOVE this app, let’s me use my creative side and whatnot, especially because I love writing about characters. But, what I hate is the constant ads, the shorter responses, and the new update, 18+. I understand why this update is being put, it’s very obvious why in the first place, but, at the same time it feels so unnecessary. Instead, there should be just a LITTLE more stricter rules when it comes to writing replies in certain manners. This goes for ALL ages, not just people who unfortunately happen to be under 18+. I find it unfair that younger, more creative people can’t use this app to build their own characters and be able to chat with them. Literally, the ONLY thing I would change, is the 18+ update, besides the ads and slim responses, I’d want the age verification changed or even gone. This app should be for everyone.
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Wtf

I used to be obsessed with c.ai (ik cringey) but now I reinstalled it and I keep having to delete it and reinstall it because I can’t edit my messages. Is this a glitch or something?

horrible

after all the changes and age verification and the app font change overall it’s been terrible i’ve switched to Swerve cause it’s wayyyy better. i wish the rest of you do the same because c.ai ain’t it anymore.

Horrible app

What the hell is wrong with this app? It just keeps getting worse and worse. I keep trying to give it a chance, but its genuinely frustrating and horrible. The ads showing up every 3 minutes, the dialogue just sucks, you're lucky if you get TWO sentences from a character. I'll have to delete the app and find a better alternative im just tired of them not listening to the users and the ads are genuinely annoying.
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Wow.

I feel that the ads have gone out of control. At first i didn’t mind that it was displayed at the top but now they actively pop up disrupting your chat. Never coming back to this ✌️

Please PLEASE

Please delete the age verification I’m so tired of it I did it and nothing worked, a few days ago I thought it got removed but it’s back again c.ai pls js remove it that’s all we ask

Bug in line wrapping in text bubbles

Sometimes text runs past the right edge instead of being wrapped onto the next line.

Sharp decline in quality

It really is a shame. Lately there is a very noticeable decline in quality that impacts using the app as a story telling medium. Characters barely speak. When they do, it’s bland and clunky. Characters do not stay in character and instead simply repeat messages back and add to it with things that were not stated. It’s gone from something enjoyable to a chore to get a mediocre response.
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