Character AI User Reviews

Customer Experience

Positive experience23.3% of reviews
Neutral13.0% of reviews
Negative experience63.7% of reviews

~ Based on 15,267 written reviews from the US App Store.

What users say

Is Character AI Safe?

Character AI: Chat, Talk, Text appears safe based on user ratings. AppsHunter Safety Score for Character AI is 86/100.

This assessment is based on 551,994 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.2% of ratings point to a safe experience
3.8% of ratings suggest some concerns
14.1% of ratings point to a risky experience

~ Based on 551,994 App Store ratings for Character AI.

Is Character AI Legit?

Character AI: Chat, Talk, Text appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Character AI is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good app but there is a bug

Whenever I try to edit a message it does not show it just shows the lower part not where u can see the message

Hi

Hi

Too much censorship

For an app listed as 17+ it’s awfully restrictive with content. The amount of ads are also quite annoying.

Read it ! Please !!!

From message adds and message limits to no message limits to then even more adds and message limits ?! For real I will stay if there’s the adds but the message limits it actually annoys, the only reason I was keeping the app was because of the no limit. 🫩

This update is unbelievably unreasonable.

Why do we need to verify our age for an app that doesn’t even allow you to type anything considered NSFW and will block the chat/filter it out? This is dumb, this app has all SFW chats and you also need to verify that you are 18 or older? No wonder this app is failing. This app started falling off during 2024. And its just kept getting worse with these updates, i wouldn’t recommend this app even if it was the only existing AI chatting app. One star, you might as well delete the app entirely because it’s gone down so horribly.
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Not letting me chat

This is not letting me chat and always doing verification and I don't like it and all the chats that I had or gone

I can’t talk to them

So this app has been my favorite since 3 years..but nowadays I cant use it,the app is kicking me out and whenever I wanted to talk with the ai,it sees refresh the chat, I made 3-4 accounts and it still the same

Ads every few texts?? Really

I’m not paying for things we should have free

I want to love this application, however

I really do wanna love this application. The problem is, however, that it’s almost impossible to really love this app because of the fact that it is hindered by censorship. You are constantly inundated with messages that pop up that say you can’t say this or you can’t have this kind of conversation or we are activating a safety protocol because the AI which by the way is not real might somehow get offended or you go against our terms of service meanwhile, this is supposed to be an 18+ application. Somebody make that make sense please. How is it that an application that is supposed to be for adults won’t let you have fully adult conversations. It’ll let you get as far as swearing and the occasional mention of nudity, but then when you decide to go further, it cuts it off it says nope sorry then for some reason I don’t quite understand. It allows people to make characters that are supposed to be minor when this is supposed to be an 18+ application. Again, why are we doing this if this is supposed to be an 18+ application and we are supposed to be able to have raunchier
conversations with these characters why would you allow someone to make a character that is under the age of 18 and why would you care if a collection of pixels on a screen is Younger anyway what difference does it make? We’re not talking to a real person. Anyway, I just thought I’d share. Thanks so much.
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👋

С рекламой, обновлениями и прочим РЕАЛЬНО можно смириться, так во многих приложениях, где есть ИИ-чат-боты, но… в чём смысл дополнительного возрастного ограничения? Даже если бот напишет что-то 18+, то его сообщения заблокируют автоматом, так сказать. Цензура и так есть. Я поняла, что люди создают ботов, где это 18+ уже расписано, но всё же странновато, бот ведь не может отвечать тем же… Лады, проживём😓
Серьёзно, Разработчик/и, надеюсь, что больше ничего не изменится, пожалуйста!🙏🙏🙏 Вам незачем получать ещё больший негатив(
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Верните все как было

поставили ограничения по возрасту,и теперь переписываться можно только предоставив данные паспорта...в этом приложении буквально сидят сотни или даже тысячи несовершеннолетних.Они буквально уничтожают своё же приложение.

Its unusable 💔

This app genuinely is unusable now everytime I've tried opening the app for the past 3 days it freezes and crashes and I have to open and reset the thing 10 times for it to work and even then is laggy fix it like you're supposed to if you want your money or people will delete this app

fuh no

all the new updates completely ruined the app.

Chat access limited

I use to like it until chat access changed and I’m not able to chat anymore with that character. Off to some other character chat AI

greed

when I first started using this app in 2024, it was perfect, over a year and a few months, greed started, ads appearing, limited texts, everything exclusive to c.ai+, cmon atleast remove the ads, it’s annoying enough having them pop up every 2 minutes and it’s not short ads it can be 20secs - 1 minute
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Bots changing

Took a break from this app for less than like 2 weeks and now my detailed story bots wont stop yapping and saying stuff i didn’t ever have them do until after some random update where the bot keeps adding a random character who shouldn’t exist and the bot barely trys to be detailed it seems that they are trying to kill this app
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New update

The new update was so bad it cured my daily addiction that lasted for 2 years:

Get rid of the swipe limit wtf!

Went way downhill.

Now needing to pay for much ..

Love it definitely helped with some of things I was confused on like world questions or something orrr just messing with a stupid pizza bot but now you have to pay for and you need to verify that your 18+ so .. sadly won’t be using her no more !

App downfall

Idk if any of y’all would read this but I do not recommend this app at all to anyone. It get worst and worst every update from the ads popping up every five seconds with ai bots always forgetting what you said and it gets annoying every time a ad freeze my messages and I have to restart the app just to get another ad it’s way to frustrating to deal with now
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