ChargeZone User Reviews

Customer Experience

Positive experience73.9% of reviews
Neutral8.7% of reviews
Negative experience17.4% of reviews

~ Based on 23 written reviews from the US App Store.

Is ChargeZone Safe?

Not enough ratings yet to assess ChargeZone.

Is ChargeZone Legit?

ChargeZone: EV Charging India appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ChargeZone is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Reliable app

Very efficient app especially if auto charge is enabled .

Response from developer

Thank you so much for your encouraging star ratings!

Fantastic experience

The auto charge feature is best.

Response from developer

Thank you so much for your encouraging star ratings!

Charging from there station was blunder

Charging was starting as it was showing time was booked by someone else then i selected second gun then it says you have already booked time slot, neither ways charging was getting started and on the top of this i recharged on this app, and the money is not reflecting on it now. Neither customer service picking up call.
Dont charge on there station
Pathetic!!!
Show more

Response from developer

Dear User, Apologies for the inconvenience caused. Kindly share your registered contact details at team.india@chargezone.co.in so that we can check further and update you accordingly.

Unable to add EVs

The charging infrastructure is great compared to the competitors, but the biggest problem here is the EV voucher, once deleted cannot add again. Even the customer service team is unable to resolve the issue. There is no workaround as well to bypass the “select ev” option to initiate charging. Please fix voucher problem or create a bypass route.
Show more

Charger works fine but location is bit boring

Charger works fine however the location is boring. It locked near puncture wala with a lot of tyres lying around.

Response from developer

We sincerely thank you for taking the time to share your thoughts with us. It's our pleasure to provide the best possible service to our customers.

Excellent service and infrastructure

Flawless and seamless performance of the app as well as charging I frastructure. Never had any issues with them . Thanks a lot

Response from developer

We sincerely thank you for taking the time to share your thoughts with us. It's our pleasure to provide the best possible service to our customers.

Seamless

Absolutely easy to plug and start charging, no hassle at all. I love the network and presence of charging stations across.

Response from developer

Thank you for your kind words and for being a fantastic customer. It's our pleasure to serve customers like you. Have a wonderful day.

Thank you for listening to your customers

Thank you for removing the reservation feature. Your service is finally usable and reliable.
Fcfs at a charger is the way to go.

Response from developer

Thank you for 5 star ratings.

Excellent Service and Availability | Reporting a UI Bug

Total amount left in the wallet is not rounded to 2 digits, this shifts the profile icon in the menu to the right and makes it inaccessible (iphone 15). I liked the previous app though. It was simpler.

Response from developer

Thank you for your rating and suggestion.

Great App and Experience

I recently charged my vehicle using Chargezone App - the experience was good, seamless experience and the app was helpful and intuitive

Response from developer

Thank you for your kind words and for being a fantastic customer. It's our pleasure to serve customers like you. Have a wonderful day.

PLLEEEEASSSEEEE Improve App

I really like the charze zone and the infra behind it, really appreciate the efforts.

This review is only for the application.
The app is very slow to open
It doesn’t work with slow internet connection
Application interface is also very laggy
GPS take time to load
If GPS points gets overlap with the charging location point, charging point details doesn’t open, which is very frustrating
Show more

Response from developer

We apologize for the inconvenience. We request you to share your contact details at team.india@chargezone.co.in so that we can connect look into it.

Amazing loyalty programme, best EV charging app in the game

Smooth session through auto charge, cashback received and charge coins were helpful

Response from developer

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best.

Best app in the market for EV Chargers

I recently got my RFID delivered and it has been saving me so much time, the app is smoother now and user friendly, thank you Team ChargeZone

Response from developer

Thank you for your kind words and for being a fantastic customer. It's our pleasure to serve customers like you. Have a wonderful day.

Easy to use and great price

I recently charged my car using chargezone, i got charge coins and cashback, it is cheaper as compared to other apps

Response from developer

Thank you for your kind words and for being a fantastic customer. It's our pleasure to serve customers like you. Have a wonderful day.

Good service

App is not user friendly, EV station service is too Good, employee at the location solve so many issues I liked the service

Response from developer

We apologize for the inconvenience. We request you to share your details at team.india@chargezone.co.in and we will definitely look into it.

Amazing experience

Smooth charging experience and user friendly app

Response from developer

Thank you for your kind words and for being a fantastic customer. It's our pleasure to serve customers like you. Have a wonderful day.

India’s best charger and well maintain charger. I’m shocking this charger service. I’m really happy

Best charger, I’m happy customer in charge zone EV, so I am highly recommended charger in charge zone literally class service. I’m shocking this service. I’m really really really happy. Thanks. charge zone

Response from developer

Thank you for your kind words and for being a fantastic customer. It's our pleasure to serve customers like you. Have a wonderful day.

App needs serious improvement.. buggy

The app needs proper testing. Considering this update is just 4 days old. Not optimised for screen sizes. “Profile” is outside the touch area and cannot be accessed. Then popups on charging continue to come on even when not in use.

Please overhaul the same

Response from developer

We apologize for the inconvenience. We request you to share your details at team.india@chargezone.co.in and we will definitely look into it.

Do not use this - it does not work

I am right now in Marriot Bangalore and I came straight with 21 percentage of stars. Install this app. Paid two ₹50 recharged and after the recharge it’s not working at all, and it’s asking for OTP in the console, but there is no OTP, which is coming here. It’s a big problem with this charge zone. Please do not use this Very bad Support. I’ve been trying to call the Support number for the past 23 minutes. Nobody is picking up. Do not use.
Show more

Response from developer

We apologize for the inconvenience. We request you to share your details at team.india@chargezone.co.in and we will definitely look into it.

Not good in comparison to others.

Poor location detection, confusing navigation on app, why should you prompt to book slots which also does not happens immediately. The support on call is really pathetic and cannot be compared to any other service provider. They also prompt to book before charging and does not listens, straight answer that came to me by a lady was that she can’t help. Have faced issues with JioBP, Static,Xbolt etc and can understand the hiccups but never faced issue with the support on call like ChargeZone.
Show more

Response from developer

We apologize for the inconvenience. We request you to share your details at team.india@chargezone.co.in and we will definitely look into it.