ChatAutomata

ChatAutomata for iOS is the free operator and administration companion app for the ChatAutomata web-based B2B customer service and chatbot platform. Owners and team members of existing business workspaces can manage their chatbots, conversations, and customers from anywhere. Key features: • Live conversations — take over a chat from AI with one tap • Instant push notifications for new leads, support tickets, and takeover requests • Lead and contact management • Reply to and track support tickets • Analytics for conversations, customer satisfaction (CSAT), and channels • Manage multiple chatbots and team members • Biometric protection with Face ID or Touch ID The app requires an existing ChatAutomata business workspace. Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/