Chatgenie
Work Better with Chat
Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This app connects you with your IT team for instant support, allowing you to resolve technical issues quickly. You can also schedule service requests, manage your devices, and track open tickets within a single platform.
What's New in Chatgenie
2.3.1
June 30, 2022
- Bug fixes
Developer apps
FAQ
What is Chatgenie used for?
Chatgenie is a business chat application designed for IT service needs. It allows users to connect with their IT teams for live support, schedule service requests, view their devices, and track open service tickets.
Is Chatgenie free to use?
Yes, Chatgenie is available for free. It is a free application with no associated costs for users seeking IT support.
What devices does Chatgenie support?
Chatgenie is compatible with iPhone, iPad, and iPod devices. It is designed to be accessible on various Apple mobile platforms.
How often is Chatgenie updated?
The latest version of Chatgenie is 2.3.1, which was last updated on June 30, 2022. This indicates a history of updates to improve the application.
What is the age rating for Chatgenie?
Chatgenie has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals, for business-related IT support.
How does Chatgenie help resolve IT issues?
Chatgenie facilitates quick resolution by enabling live chat with IT support teams. Users can describe their issues in real-time, leading to faster diagnostics and solutions.
Can I manage my work devices with Chatgenie?
Yes, Chatgenie allows you to view your devices within the application. This feature helps in keeping track of your work hardware associated with IT service requests.
What kind of support does Chatgenie offer?
Chatgenie offers IT service support, including live chat for immediate assistance and the ability to set up service requests for later times. It also provides a centralized view of open tickets.
