My Review
Response from developer
Hi, We are delighted to hear that you had a great experience with Chavara Matrimony. It's wonderful to know that you found our app easy to use and that our support team could assist you effectively. Thank you!
Utter waste
The worst part is that they don’t clearly disclose this limitation until you complete the high-level profile verification process. By that time, we’ve already spent a lot of time and effort creating the profile and completing the verification. In the end, that time and effort are wasted.
Honestly, I don’t understand the purpose of offering a free membership if your profile is barely visible to anyone. It almost feels like the free version is only there for you to view your own profile. 😅
Response from developer
Hi Welwisher7765, thank you for sharing your concern. We understand how disappointing it can be to spend time creating and verifying a profile and then experience limited visibility. Under our current membership model, profile visibility and interaction options vary by membership type. Free Membership allows members to check available matching profiles and shortlist suitable profiles before choosing a membership plan to connect further. More details are available at https://www.chavaramatrimony.com/service/free-membership. We will take a closer look at how clearly these visibility rules and membership benefits are communicated during registration and verification, and make the necessary changes so members can understand them upfront more effectively. As we are unable to identify your Chavara Matrimony account from the App Store username “Welwisher7765,” please email your Matrimony ID/CM ID to support@chavaramatrimony.com with a brief note about the visibility issue. This will allow us to review your account specifically and assist you further.
A Genuine and Trustworthy Matrimony Platform
Response from developer
Thank you, Abraham Dominic, we appreciate the specific feedback on usability. Chavara Matrimony is used by candidates as well as parents and family members across different age groups, so navigation needs to remain simple and familiar. We have continued refining the experience based on feedback like yours, and your comments have been noted for the product team.
