CHERY User Reviews

CHERY-Europe
CHERY-Europe
Omoda Motors Spain, S.L

Customer Experience

Positive experience15.0% of reviews
Neutral5.0% of reviews
Negative experience80.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is CHERY Safe?

CHERY-Europe does not appear safe based on available data. AppsHunter Safety Score for CHERY is 41/100.

This assessment is based on 96 user ratings, with an App Store average of 1.8/5.

Is CHERY Legit?

CHERY-Europe appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CHERY is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless

What’s the point of an app that you can’t sign into. The captcha doesn’t work, can’t activate anything, no sat nav, no sim activation, nothing. Ridiculous!!

Useless App - Needs Serious upgrade

Like other users have stated - it quite difficult to get registered onto it. However once I finally managed to login - a lot of the functionality is very slow and then recently the app logged me out. Then it wouldn’t let me sign in and keeps asking for me to agree to the terms and conditions however there is no button/ check box to press accept. So the app is pretty much useless
Show more

Not good

It is always removing me from the app and the only way I can get back on it is to remove the app and reinstall. It’s not great and is very frustrating.

Pointless

Does not work with petrol vehicle only for hybrid vehicles.
Waste of time when dealership advised it works with all

App not working

App not working at all and no help available very disappointed

Not for all Models

This may well turn out to be useful. But as of now not all models seem to be covered. Like the new Tiggo 4 just released in the UK. Have to wait and see.

Good once in!

So the app wasn’t very straight forward initially. Creating your profile with your email/phone as well as adding your vehicle took a little longer than expected and needs some work from Chery UK as their is very limited guidance available online, However after these initial issues the app works well and actions commands within 10 seconds the App UI could do with having a few tweaks to improve usability some commands are not clear. But overall it works well with no issues.
Show more

It’s ok

The app does work okay but sometimes it disconnects from my car and I can’t roll the windows down remotely and doesn’t give me clear indications as to when my next service is the mileage due on the vehicle.

Great addition to my ownership

The app is actually really good. Particularly the locate my car and the pre-conditioning comes in so handy!

Will not register

I have tried so many times to get this app to register and it just will not can’t get anywhere with it and I don’t seem to be able to sort anything out at all. It’s not a very good app.

App does not work

I have gotten as far as registering my car and then nothing works after that. I cannot do anything that it advised

Bugged as hell

Won’t allow login if connected to WiFi
Unlabelled buttons so you don’t know what the heck you’re pressing (I opened the boot without knowing)
Poor design layout
Vehicle status won’t refresh
Won’t load charging station map
Can’t locate vehicle on the map
No pushed notification for theft alert despite notifications being on
I used to have KIA, their app is way! more slick

Come on CHERY…
Show more

Works but needs work

The app works and it wasn’t too hard to get connected if you follow the instructions online. It would be good if you could change the colour of the car in the app to look like your own car. And also label things up a little better so it’s easier to navigate

So far works

Was a bit of a struggle to add the car but it’s working now although I haven’t used it much yet.
My critic for now is that we can only have one profile, would be good if I could invite my wife so she could use the app through her account rather than having to use my login details. Like other brands do.
Show more

Can’t accept terms and conditions

I can’t accept terms and conditions doesn’t have Uk on list of countries just a total waste of time and effort

Usable but far too many issues

I’ve managed to register and link the app to the vehicle. It works but has a lot of issues. It asks you to accept the terms and conditions every time you open the app, though this stopped after a couple of weeks oddly. The remote seat layout hasn’t been adapted for RHD vehicles so the seat opposite the steering wheel is actually the passenger seat.. lots of typos and UI issues too, symbols need text labels as no idea what half of them mean or do… needs some heavy polish and refinement, shame it doesn’t match the quality of their cars.
Show more

Are you going to do something?

I can’t register to login to the app, I’ve switched anything that could block the reply, love the car but this is annoying 😡

Phone verification doesn’t do anything

Asks for your number to verify then never sends a text…

Can't sign in!

So frustrating will not let me log in very distu can't access this after buying a new car. No response from anyone trying to fix it!😔

App doesn’t work

Tried to install the app and verification issues from the start. Can’t even verify the app to register my vehicle or use it. Utterly stupid