App Crashes on File Upload
The app crashes every time I try to upload a file, regardless of its size. My phone is updated to the latest version, and I have plenty of storage available, yet the issue persists even with files smaller than 1MB. I used the app before, and it worked perfectly fine. However, after reinstalling it recently, the crashes started happening.
Please address this problem as it makes the app unusable
Please address this problem as it makes the app unusable
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Can’t access store on app
Can’t access store. Please fix
They cannot keep this app working .
As soon as they fix an issue with buying or download books from the store, Apple issues an update on their software, this app won’t allow you to restore purchases or download books and it takes forever for the designers to update this app and fix the problem. It took them months to fix the last issue and it is taking them months to fix the current issue.
Don’t bother buying this. Go to Chessable.
Don’t bother buying this. Go to Chessable.
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Everyman Chess Viewer
Doesn’t work with iOS 17.7 on an iPhone 11:
All my purchased books have disappeared; “Restore Purchases” fails to restore anything (though it claims to have done so) and “Book Store” fails to load anything, spinning merrily until the app eventually crashes!
How about fixing it?
All my purchased books have disappeared; “Restore Purchases” fails to restore anything (though it claims to have done so) and “Book Store” fails to load anything, spinning merrily until the app eventually crashes!
How about fixing it?
Useless app
I downloaded this app today but I was not able to download any PGN either from my IPad or from the website. Big disappointment!
Nenad
Nenad
Please update!
Love ChessViewer! It’s super handy for reviewing games and learning new strategies. But it’s already September 4th, and we still can’t access the store to buy books. It’s a bit of a letdown since I’ve been really looking forward to grabbing some new resources. Please update the app soon, and it’ll definitely be an easy 5 stars!
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Crashes every time while opening any pgn file
This application simply never works under no circumstances I have tried ! Do not purchase ! I even purchased a book for $20 (in-app purchase) hoping that would work... It failed... crashed while opening the book ! I expected much better from Everyman Chess !
Won’t download and display PGN files from web
App crashes without displaying any error messages when downloading PGN files from the web, which means the correct name for the app is Purchased PGN Book Viewer.
It doesn’t work.
It doesn’t load purchased books and it crashes when it tries to download the books.
It just doesn’t work at all.
It just doesn’t work at all.
Purchased books not available on m2 iPad Air
You need to fix this. New and previous purchases do not appear in books section. Working well on iPhone
Easiest way to study chess books!
I have purchased dozens of chess books via the app. I love studying the everyman chess books on my iPad with this app. There was a snafu with loading large numbers of purchases which is now fixed. The app is amazing. Thanks chessviewer!
Response from developer
Apologies, we have just released a fix for a problem relating to verifying purchases so please try this again.
Thank you
Thank you for restoring select text.
Market is not downloading
Can’t get access to the book purchasing page
Please fix
Please fix
Response from developer
Apologies, we have just released a fix for a problem relating to verifying purchases so please try this again.
Dr.Jack
Very Nice App
Restore purchases broekn: hundreds of dollars wasted
I purchased dozens of chess books via the app. It worked great for a year, then one day none of my books appeared. In the bookstore within the app they show as "purchased", but I cannot access any of them. Please fix this problem, it has been broken for 6+ months. How hard could this be to fix....?
Wouldn't buy PGNs in the app
Really liked the app, pretty minimal but really provides what I want.
But, I'm unable to download any of the PGNs I have purchased.
Originally, I was just unable to download Fischer Move By Move, but decided to redownload the app in hopes of fixing the issue. Now, I can't download any of my purchased books. I tried contacting customer support awhile back but nothing happened.
App was updated, and looked like it might fix it. However, still dosen't work. IDK. App is usable if you just import PGNs.
But, I'm unable to download any of the PGNs I have purchased.
Originally, I was just unable to download Fischer Move By Move, but decided to redownload the app in hopes of fixing the issue. Now, I can't download any of my purchased books. I tried contacting customer support awhile back but nothing happened.
App was updated, and looked like it might fix it. However, still dosen't work. IDK. App is usable if you just import PGNs.
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Cannot download purchased book
Tried multiple times but get the message “The server claims you are not authorised to access this file.” This is despite it saying it has been purchased and showing up in my Apple purchased list.
Fails to Load or Restore Purchased Books
June 19, 2023 Review: The recently upgraded app failed to load my prior purchases. The restore previous purchases option failed over and over again. Currently, the app deserves negative stars.
Response from developer
Apologies, we have just released a fix for a problem relating to verifying purchases so please try this again.
They STILL haven’t fixed this app
You STILL cannot download books you have paid for. They seem to have no sense of urgency to fix this problem, so I’m reporting them.
Worst app
Can’t download the book. Charged me multiple times for trying to restore purchase. No link between iPad and iPhone. Worst app all around. Waste of time and money
