TechPac features not working as expected
I purchased the TechPac for ₹7,500, but the app is not showing the features I paid for. Real-time vehicle data is missing, trip details and analytics are not available, and the charging information is incomplete. The app does not provide the expected functionality despite the TechPac being activated.
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Techpack
This app is not is support to iphone , not able to connect the phone with chetak app. Since last 5 month not using techpack due to application not support to iphone device. When we start map and lick the phone entire display white.
Response from developer
Hi, Sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at customersupport@chetak.com if you still face any issue. Bajaj Auto Ltd
Location date not mentioned
Last location date not mentioned in app. Only time is showing. Earlier date and time was shown but after update only time is available. Also battery percentage left and estimated range not showing.
Response from developer
Dear User, We are sorry to hear that there were features that were not working for you. Please share the exact issues you had at customersupport@chetak.com and we will do our best to rectify those at the earliest. Thanks, Bajaj Auto Ltd
App keeps logging me out
What secrets is this app protecting that it needs to log me out every few days? I haven’t needed to login to my email or Facebook app this frequently. How is it that a vehicle app can’t remember my login? It doesn’t help that password autofill from keychain doesn’t work in it and I’m forced to input everything by hand. Please hire better developers and fix this shoddy app. It’s a black mark on what is otherwise a good vehicle.
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Worst experience.
Need to update ASAP, so many problems of connectivity.
Also reached to their service centre, but no support.
Please make a tech little bit useful so that after spending money, it can be able to use.
Also reached to their service centre, but no support.
Please make a tech little bit useful so that after spending money, it can be able to use.
Not working else
Most of time bluetooth is not working on ios device.
More important, map is not working ,kindly change it because we paid another Rs. 7500 for internet, in your words techpack. So please work on these sectors which make chetak undefeated.
More important, map is not working ,kindly change it because we paid another Rs. 7500 for internet, in your words techpack. So please work on these sectors which make chetak undefeated.
App not connecting to the scooter
Its almost a year since i brought the scooter and expecting that the app will work in the update. Extra money has been charged for the feature and this never works
Scooty
Its been 2 years or more i have purchased chetak meter not working properly sometimes it shows 100 sometimes it shows 20 it keeps on fluctuating i dont know why i have gone to service centre 5 to 6 times it still not showing up properly and app is also pathetic
Overall Good with 1 strong demerit that is mirroring technology.
Updated chetak 3501 is good. I paid extra 7,500/- not for screen mirror. While mobile is lock, map not works, and documents uploaded multiple times even after it use mirroring technology to show the documents. We paid to get the service not to use mobile mirroring tech. Please update it as early as possible. Apart from this Chetak is for five stars.
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Response from developer
Dear User, We are sorry to hear that there were features that were not working for you. Please share the exact issues you had at customersupport@chetak.com and we will do our best to rectify those at the earliest. Thanks, Bajaj Auto Ltd
Data sync issue
The vehicle data never get synchronised with the app. When I showed this to service station they say it’s app issue and when I contracted app team they say it’s vehicle issue. The team is just blaming each other
Need to upgrade app
Need to upgrade chetak mobile app ASSP. Most of time bluetooth is not working on ios device. More important, map is not working while mobile screen lock. It works as a screen mirror technology. kindly change it because we paid another Rs. 7500 for internet, in your words techpack. So please work on these sectors which make chetak undefeated. Rest is ok. goid metalic body.
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app stopped giving updates after 10 days of use
I bought a Chetak 3502 with 5 years validity tecpac but this app stopped giving any updates of location or battery status after 10 days. I complained even to Chetak. I think i have wasted ₹7500 on tecpac
Simple feature to sync time from phone app
Very tough to update and keep time in sync. Please use system time and periodically sync to the scooter
Iphone connectivity issue
Please fix the issue of bluetooth connectivity seamlessly. Had to manually connect everytime. Also the navigation map gets off when the phone get locked.
Customer Review
That is fixed lot of bug, but in iOS background is not working because of background, the map is not working. it working while phone is turned on please fix it and call alert are not working
Paid for tech pack- But IOS support is broken.
I purchased a Chetak 3501 in November 2025 and paid extra for the full "Tech Pack" features. While the ride history and notifications worked intermittently for the first few days, the onboard Maps never functioned.
The situation worsened after my first service—now, absolutely no smart features are working. When I raised this at the service center, I was told the "app does not work for iOS." This is completely unacceptable. If the software is not compatible with iPhones, why is the app listed on the App Store, why are updates being released, and—most importantly—why are customers being charged for a "Tech Pack" that doesn't support their devices?
Furthermore, the WiFi implementation is poorly optimized. When the phone connects to the scooter's WiFi to sync data, it kills the mobile internet connection on my phone, making it impossible to use other navigation or music apps simultaneously.
Bajaj needs to provide a clear fix for iOS users or stop marketing and charging for digital features that the service centers claim don't work. Highly disappointed with the post-service support and the state of the software.
The situation worsened after my first service—now, absolutely no smart features are working. When I raised this at the service center, I was told the "app does not work for iOS." This is completely unacceptable. If the software is not compatible with iPhones, why is the app listed on the App Store, why are updates being released, and—most importantly—why are customers being charged for a "Tech Pack" that doesn't support their devices?
Furthermore, the WiFi implementation is poorly optimized. When the phone connects to the scooter's WiFi to sync data, it kills the mobile internet connection on my phone, making it impossible to use other navigation or music apps simultaneously.
Bajaj needs to provide a clear fix for iOS users or stop marketing and charging for digital features that the service centers claim don't work. Highly disappointed with the post-service support and the state of the software.
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So Much Better now
The app has finally become very stable and nice.
Very Bad Application
It’s being more than 4 months I purchased Bajaj Chetak top model 3501. Since very first day I am unable to use this application. It always show as offline even after being connected.
Odometer is showing Zero
No service records
No batter health
To use Navigation feature we have to keep our phone display always ON. You can’t screen lock your phone which drains the while battery. USELESS features.
I really didn’t expected such an application from Bajaj. Not even single feature can be used.
Team pls see if you can do something to fix this.
Odometer is showing Zero
No service records
No batter health
To use Navigation feature we have to keep our phone display always ON. You can’t screen lock your phone which drains the while battery. USELESS features.
I really didn’t expected such an application from Bajaj. Not even single feature can be used.
Team pls see if you can do something to fix this.
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Highly recommended
Very helpful for vehicle owners and highly recommended for every vehicle users.
Major change in experience
I bought the TecPac back in November and honestly thought I had wasted that extra 5k. In the beginning, the app used to crash constantly on any trip over 2km, which made me seriously regret my purchase and wish I had bought an Ather instead.
However, I’ve seen remarkable improvements over the last couple of days. The gaudy, oversized branding pages are thankfully gone, and while the connection can still be slightly spotty, it now successfully connects 95% of the time.
That said, the scooter's infotainment system still has bugs. Sometimes my phone auto-connects to Bluetooth and WiFi in the background perfectly fine. But if the scooter display shows 'Bluetooth connected' when my phone actually isn't, getting them to pair from there becomes a complete lottery. This feels like an infotainment issue on the scooter itself rather than an app problem.
Kudos to the developers for the recent app fixes. Please notify users when the scooter's infotainment software gets an update so I can finally take it in for servicing!
However, I’ve seen remarkable improvements over the last couple of days. The gaudy, oversized branding pages are thankfully gone, and while the connection can still be slightly spotty, it now successfully connects 95% of the time.
That said, the scooter's infotainment system still has bugs. Sometimes my phone auto-connects to Bluetooth and WiFi in the background perfectly fine. But if the scooter display shows 'Bluetooth connected' when my phone actually isn't, getting them to pair from there becomes a complete lottery. This feels like an infotainment issue on the scooter itself rather than an app problem.
Kudos to the developers for the recent app fixes. Please notify users when the scooter's infotainment software gets an update so I can finally take it in for servicing!
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