Chichen Itza User Reviews

Top reviews

Great guide!

This app is fantastic! Made the experience come alive, and we could go at our own pace and see what we wanted to see. Highly recommend!

Response from developer

Hi Cueroacero, Thank you for the great review! I’m so glad to hear the Chichen Itza GPS Audio Guide helped bring the experience to life and gave you the freedom to explore at your own pace and focus on what interested you most. I truly appreciate the recommendation and hope you enjoy many more tours with us.

Kept Starting over

The app didn’t work. It kept starting over or getting stuck in 1 spot.

Chichen Itza ✅ Tulum Ruins ❌

The Chichen Itza tour was fantastic! However, I was disappointed with the Tulum tour - it recycled the same audio content from Chichen Itza. I’d skip the Tulum tour audio and not buy it.

Excellent Guide

So incredibly well done and informative! Highly recommend!

Nice while it worked

The app crashed and didn’t come back up for a while. We used my wife’s app for a while and then my app started working again.

Response from developer

I’m so sorry to hear the app crashed! I’d love to understand what happened so we can fix it—could you please share your phone model and OS version with us at support@actiontourguide.com? That’ll help us reproduce the issue and make sure it doesn’t happen again.

Super Audioguide

Hat alles super geklappt. Interessante Infos!

Response from developer

Thank you for your amazing 5-star review! 🌟 We’re thrilled our Chichen Itza tours made your trip memorable. The views of Pyramid of Kukulkan, and the Court of the Thousand Columns are unforgettable, and we’re glad you enjoyed the narration. Your recommendation means so much, and we can’t wait for your next adventure! 😊

Great and economical!

Great app! My husband and I shared a set of wireless headphones and enjoyed learning about Chichen Itza at our own pace.

Response from developer

Thank you for your kind words! We're thrilled that you and your husband enjoyed exploring Chichen Itza with our app. Sharing wireless headphones is a great idea for a synced experience! If you have any suggestions for improvement or want to explore other destinations, let us know. Happy touring!

Awful, crash prone

I tried to use this app in Chichen Itza, Mexico. I downloaded whatever I could to avoid using data as the reception is awful in Chichen Itza.

For some weird reason the app had to download stuff all the time and froze like crazy. It goes without saying it was useless. We’d way better hiring a guide

Response from developer

We're truly sorry to hear about the issues you experienced with our app at Chichen Itza. We strive to make our app accessible offline to avoid such problems, and it seems we fell short this time. Please consider reaching out to us at support@actiontourguide.com with any additional details or suggestions you might have.

Crashed all the time

We planned to use it for Chichen Itza, but the app crashed all the time. It goes without saying that we could not enjoy our tour as we expected.

He might be the r r Reet r

Please. Ugh. If I was in yyour well, they use magic money dads set

K yo

Waste of time and money. Unfortunately.

I paid $10 for this app and tried to download it at Chichén Itzá.
It takes up 125MB which you can’t download off a the 4G network because it’s too slow.
It’s essentially useless unless you know to download it from Wifi before you get there.
Very disappointing.

Response from developer

We're sorry to hear about the difficulties you encountered downloading our app at Chichén Itzá due to the network limitations. We highly recommend downloading our tours over Wi-Fi before visiting to ensure a smooth experience. Please contact us at support@actiontourguide.com if you need further assistance or to discuss your concerns.

Very informative app, but it crashed multiple times.

The amount of detail for each area we visited was very good. The auto start function based on GPS location was also very good. The only problem we had was the app crashed multiple times (app froze or just closed) on my iPhone and my iPad. Cellular was off, tour was downloaded locally to each device before leaving the hotel. Apple devices are relatively new (iPhone 11 and iPad Pro 2019) with 256GB memory each. iOS for each device was up to date. No other apps were open. Closing the app and then restarting it fixed the problem for a little while, but then it crashed again. Probably crashed 5-6 times over our 3 hour visit.
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Response from developer

Thank you for the feedback on the detailed content and GPS functionality of our app. We apologize for the crashes you experienced during your visit, and we're investigating these issues on newer Apple devices. Please reach out to support@actiontourguide.com with any further details to help us resolve this matter promptly.

Well worth the $9.99

Great information on the history of the area and specifically Chichén Itzá.
The numbered map was very helpful and allowed us to see things that were not in the heavily trafficked areas.

Response from developer

We're pleased to hear that you found the information and the numbered map helpful during your visit to Chichén Itzá. Thank you for sharing your positive experience, and we hope to continue providing valuable insights on your future journeys.

Beste Lösung für Lösung für Chichen Itza auf eigene Faust

Gut ausgewogener Inhalt. Spannend erzählt. Gut funktionierende GPS-Guidance. Offline-Modus fehlerfrei. Super Preis-Leistungsverhältnis im Vergleich zu den Lokalen Tour-Preisen bei völliger Unabhängigkeit.

Response from developer

Thank you for your review. We're glad to hear you enjoyed the content balance, engaging narration, and the functionality of our GPS guidance in offline mode. We appreciate your recognition of the value our app provides compared to local tours.

Useless

Only works with internet and crashes without it (even if you’ve downloaded the content whilst on wifi)
You will not have internet at Chichen Itza
Refund please

Get it.

This was perfect. We were there with our family of 4 and we kind of hate following a hired tour guide around. They are always in a hurry to be done with your tour so they can get paid to do another one. So you end up not being able to see everything you want to or linger.
With this App you get good information, it follows your pace, and it’s affordable. We downloaded to 2 devices and the boys took one at their pace and the girls took the other. We each shared a set of ear pods so we could still talk as we went. Perfect.
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Response from developer

Thanks so much for your kind words! I’m thrilled that your family had a good time at Chichen Itza. Next time you’re planning a family trip, don’t forget to check our other tours we offer.

Good but major flaw

The app doesn’t recognize when you’ve already passed through a landmark, so it will switch to a segment you’ve already heard mid listening fresh content just because you are heading back. Please fix!

Response from developer

The tour works best when pausing/walking as directed because of this exact situation. I could make sure that an already-heard segment never plays again, but it’s annoying when someone wants to listen to something again! I have added a checkmark on the route to show that you have already heard that story.

A scam!!!

Downloaded the app and when I got to the site it could not be used. I want a refund immediately.

Great for the independent type

Great app for the person that wants to go on their own pace. A lot of good descriptions and stories to hear. I really enjoyed it!!!
There where a couple of new sections at the site that where opened up and the app did not cover that but that is understandable.
I would recommend the app overall.

Response from developer

So glad you enjoyed the tour so much! I will be adding an update soon. Thanks again! I have a total of 100 tours in the USA. Please review them for your next vacation. Also, this tour is yours for a lifetime. So, you can listen to it at home or use it again on your next trip here.

Great tour, better price!

It was great!!