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Chick User Reviews

Chick-fil-A® Canada
Chick-fil-A® Canada
Chick-fil-A, Inc.
🌟 Lifestyle
🍔 Food & Drink

Customer Experience

Positive experience35.7% of reviews
Neutral25.0% of reviews
Negative experience39.3% of reviews

~ Based on 28 written reviews from the US App Store.

Is Chick Safe?

Chick-fil-A® Canada appears mostly safe based on user ratings. AppsHunter Safety Score for Chick is 70/100.

This assessment is based on 33 user ratings, with an App Store average of 3.5/5.

Safety Analysis

57.6% of ratings point to a safe experience
12.1% of ratings suggest some concerns
30.3% of ratings point to a risky experience

~ Based on 33 App Store ratings for Chick.

Is Chick Legit?

Chick-fil-A® Canada appears to be a legitimate app. AppsHunter Legitimacy Score for Chick is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Does Not Work Ever

So I initially tried to place an order using this app 3 weeks ago, and today I’m having the same issue. It adds the items to the bag without no problems but for some reason adding sauce, adding single use items and checking out is absolutely impossible. Every single time. This is AFTER uninstalling and reinstalling the app to ensure that I have the most updated version. It’s tiring, annoying and dissuades me from even going to Chik fil A, because now I can’t benefit from using the app to earn rewards points.
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tallyintorontotallyintoronto

Indoor counter option request

Also want to see an indoor counter option for the app similar to other restaurants. I'm writing this from inside a Canada restaurant that is open but is inaccurately marked closed, so I couldn't earn points today.
superslinger2007superslinger2007

Terrible user experience - bring back website ordering!

It is extremely anti-consumer that chik-fil-A completely removed option for place a pick up order in store, it directing to downloading app, forcing customer to download app just to place a simple food order is a terrible design choice. You want to push your APP I get it, but clearly your digital team are tards, this can only make us hate your APP. Restricting basic website functionality to force app download is greedy and inconvenient. Fire your digital team thank you!
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Turning into chick fil a haterTurning into chick fil a hater

Not available in store has to be mobile only

Defeats the purpose of
AlexukieiiiiAlexukieiiii

Response from developer

Hi there! Please call Chick-fil-A CARES at 1-866-232-4020 to be connected with the right people.

Lost Points

I lost my points when they changed their authentication method. I was logging in via email before and was accumulating points on my orders. Once they changed to logging in using Apple or Google, all points were lost. Emailed their support a couple of times, but no response.
econdecond

Response from developer

Hi there! Please call Chick-fil-A CARES at 1-866-232-4020 to be connected with the right people.

payment issue

Hi, I’m having trouble making a payment in the app. It used to work before, but suddenly none of my payments are going through.

I’ve tried all of the cards I have, but they all fail, so I think there might be a bug with the app.
salad kimsalad kim

Response from developer

Hi there! Please call Chick-fil-A CARES at 1-866-232-4020 to be connected with the right people.

App no longer working

The app is no longer working properly since the June update. Giving strange ways to sign in.
MauiGirlyMauiGirly

Response from developer

Hi there! Please call Chick-fil-A CARES at 1-866-232-4020 to be connected with the right people.

Chick Fila

Eat Mor Chikin 🐔
SuperDragon98SuperDragon98

Response from developer

It's chicken time! 🙌

need dine in option

need dine in option
gsggbdgsggbd

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

No option for drive thru

Why is there no option to pick up your order from drive thru?
Cranman75Cranman75

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

Let us save payment methods

It gets annoying as a regular customer
Bren92qBren92q

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

Confused

App looks fine but I'm not sure why this can't be used in-store. I don't see a barcode or anything. Useless for me since I don't order ahead.
LimmidyLimmidy

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

Please update your app

The app doesn’t take my payment. It doesn’t have a barcode either. How can customers get the rewards I wonder? So please at least add a barcode for the membership and they can claim the rewards! Thank you!
暱稱1號暱稱1號

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

Payment Does Not Work

Despite entering my credit card details correctly, it would not submit. And the app has no back up like Apple Pay or Pay Pal
JenSpence93JenSpence93

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

Dine In Option in App

It would be most helpful to add a Dine in Option to the app in addition to the carry out option.
JimcallyJimcally

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

No qr codes

I wanted to transfer my Chick-fil-A card to the app, but they have no option to do that.

Having an app with no QR code in 2025 is kind of lazy. The app feels like it was made in 2015. I have no complaints about the other features just about the QR code.
💥man💥man

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

Don’t like how email login is not available. Forces you to create account using Google or Apple

Need more account creation options!
ChibbimsChibbims

Response from developer

Hi there. We appreciate you taking time to share your thoughts with us. Your feedback will help as we continue to make future updates to the app.

Please let us save our payment methods!!

I’m getting so tired of having to put in my card every single time I want to order from the app. The website saves the payment info, I don’t know why the app doesn’t?? It’s so irritating. Also you are forced to use the app if you want rewards so if I were to order through the same account but from the website, no points no nothing. Please fix this!!!!!!
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anononononnononanononononnonon

Response from developer

Rewards earned can be redeemed for menu items! You can find more details on our website: chick-fil-a.ca/app.  

Only one store available?

It’s been one store only for months, when can I use it for other stores?
Han ChuHan Chu

Response from developer

Hi there, thanks for sharing your feedback with us. We’re pleased to share the Chick-fil-A Canada App is now available for use at all restaurants in Canada. We look forward to serving you soon!

Email login not available

There are only two login methods available: Google Account or Apple ID. Email login is not available
TTTWW.TTTWW.